Can't delete chats / Nothing happens when trying to delete

I am trying to delete chats but they will not delete. I choose delete and nothing happens.

I can archive them but they will not delete.

Anyone else having this issues?

Happening now to chats created from GPT’s custom chats, doesn’t work from the side bar and from archived chats.

2524

Hi guys, I have exactly the same issue.

One specific chat cannot be deleted at all.
When I click “Delete”, nothing happens and the conversation stays in the sidebar after refresh.

The issue occurs across multiple clients:

  • ChatGPT web
  • Windows 11 app
  • Android app

Things I already tried:

  • logging out and back in
  • reinstalling the app
  • clearing browser cache/cookies
  • different browsers
  • deleting directly from sidebar and from inside the chat
  • archiving and then deleting
  • hard refresh / restarting app

The conversation still reappears after refresh and syncs across devices.

Looks like a backend sync/database issue with a stuck conversation record.

Hey @bastek, yeah, this has been reported internally and seems to be a known bug.

For now, the safest workaround is just to avoid that specific chat until there’s a fix rolled out.

- Avinash