Well obviously what you described was a workaround. Clearly not a solution. So I think the issue should remain open (somewhere).
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Hey jlvanhulst,
Thank you for getting back. Yes, the current steps are only workaround and so I have escalated this issue to our engineering team. I will provide regular updates within the thread but meanwhile would require some more detail from you so would you be able to email us at support@openai.com and include your forums username in the email so we can track it down. Thank you!