Hi! I’m having an issue with the Codex desktop app.
Yesterday everything worked fine — I downloaded the app, saw the login page, successfully authorized, and was able to use it without any problems.
However, today the app won’t load at all. The login screen doesn’t even appear — it just gets stuck on the loading screen with the logo indefinitely.
I’ve already tried restarting the app, but the issue persists. Has anyone experienced something similar or knows how to fix it?
Same thing for me, stuck on the loading screen, deleting the app and reinstalling didn’t fix
Thanks for reporting.
Hopefully this is just a transient problem.
If anyone sees the Desktop Appl loading successfully again please update, so others will know to try also.
Also check the OpenAI Status page for possible updates.
Видел такое же обращение два дня назад, вопрос так и не решили( я думаю так-же столкнулся бы с этой проблемой вчера, если бы вчера поставил новое обновление ). Странно , что через Visual Studio Code , происходит тоже самое и он перестаёт отвечать, а потом закрывается с ошибкой , а чат с ним не открывается вовсе ..
English translation:
I saw the same request two days ago; the issue still hasn’t been resolved (I think I would have run into this problem yesterday as well if I had installed the new update yesterday). It’s strange that the same thing happens through Visual Studio Code—it stops responding and then closes with an error, and the chat with it doesn’t open at all..
Thanks for noting this detail.
I also use Codex, not the Windows Desktop app, with VSCode on Windows and VSCode and Codex are working fine for me.
Hey, try this, pals
Fully quit Codex from Task Manager.
Delete Codex cache/config folders:
Remove-Item -Recurse -Force "$env:APPDATA\Codex" -ErrorAction SilentlyContinue
Remove-Item -Recurse -Force "$env:USERPROFILE\.codex" -ErrorAction SilentlyContinue
Remove-Item -Recurse -Force "$env:LOCALAPPDATA\Packages\OpenAI.Codex_2p2nqsd0c76g0\LocalCache\Local\Codex" -ErrorAction SilentlyContinue
I sometimes get this now:
In vscode .. reinstalling the codex extension does not work, restarting doesn’t and reinstalling leads to the same problem with the hanging page..
BUT: when i click on cursor app extension then and then click back on codex extension tab it works.
It seems like you have to tell it “if you don’t come up immediatly then I go to another thing…” 
Sorry, I fully understand what this means to you .. we all have to finish stuff.
Take an hour or so and try again.. I am sure it will just go away. Do the other stuff you know you have to do. Call your mom and clean the dishes, do the laundry and take a shower and a walk!
Sam problem, happened after I did to update and has been broken since then. Does not open in Antigravity either. Been very frustrated with Claude code since opus 4.7 came out, made the decision to move everything to codex today and I can’t.
Very frustrating indeed.
I wonder if this is a OpenAI problem or if there anything to do really.
The problem is actually related to port 1455. If you are using that in VS Code or others (check port forwarding), and at the same time trying to authenticate using Codex, the browser tab that does the authentication doesn’t open. Make sure you release the port first and then try again. It should work.
Mac user with the same problem here.
I solved this by deleting the whole ~/.codex folder and relogin. Hope this helps 
For those looking to delete the ~/.codex directory, consider renaming the directory instead to something like ~./codex_original as Codex might create a new ~/.codex directory and you will not lose the valuable information in the directory.
If the new directory works, then do a diff or such and start to bring over the existing data until you possibly find the problem.
It works after remaing ~/.codex directory. Then restart VS Code and log in again.
Hi there,
Please restart your system and update the required drivers accordingly to solve the issue. I hope it works out.
Also, I tried again this morning and same problem, I pulled up task manager and watch codex and the memory usage just continued to grow until I ended the process was using over 1Gb of ram when stopped it.
Hi guys, I created an account especially for other people, because I was having the same issue.
A guy called @jacko555 shared a fix for this on github: Issue 19220 (I can’t paste a link here).
I’ll copy-paste the post here, I hope Jacko won’t be mad at me 
I Fixed the issue!!!
This issue it codex cli auth token.
First do codex in your terminal.
Then logout.
Then sign back in to codex using whatever version.
It fixed both cli and app.
Do /logout
Then start up cli again
i did also upade node and npm to latest, not sure if this bit fixed the issue.
But this def works on both windows and macos
Paste my response into chatgpt for terminal comands
Hope it works for you just like it worked for me! Thank you, Jacko!
