Azure openai with custom data not responding reliably

I am building a chatbot using Azure OpenAI service. In Openai playground, using gpt-35-turbo deployment plugged to custom data source and querying Azure search, i am querying simple query 1+2, first time it responds saying “The sum of 1 and 2 is 3.” but after I ask same query everytime it say “The requested information is not found in the retrieved data. Please try another query or topic.” I have provided prompt roleinformation as well, I am not sure whats happening here. why model responds first time not subsequently?

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