I’ve had email discussions back and forth with one of the engineers, so I know they’re on it, I just figure it’s a lot more complicated to fix than they originally thought.
You can check my posts, I’ve been asking about it for weeks now, so there are a couple of them.
I’m not really sure, I kinda gave up after awhile as I’m pretty sure I fell off their radar. I get the feeling that it’s really up to us to do as best we can given what is available rather than trying to send in bug reports, etc.
What I ended up doing, if it helps, is briefly running over the uploaded file and generating a brief “summary” first paragraph, and then appending that to the start of the conversation.
Something about that triggers the lookup semantically, and from there on it always scans the uploaded file as part of its response. Haven’t really had any issues since I started doing this.