Assistant APi feedback: Unable to read from uploaded file

I uploaded a file to the assistant I created for ISM complaince. Its a small file with 3.4 MB. When I ask questions to the assistant it give me the following error

It seems there is an issue with the system that is preventing me from searching the Information Security Manual for control number ISM-1493.

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Iā€™m experience similar issue. It keeps returning an error that it cannot read a 7.8 MB markdown file that I uploaded to an assistant

Same issue on Windows 10 from a browser. I can upload a simple .txt or .csv file with just a few lines of text, and ChatGPT can not read the file.