API not working | I've been on Tier 3 for months AND I'm well below usage limits

Hi, anyone facing issues with the API recently?

I am tier 3. been tier 3 for months. been using GPT 5, high today and after a few requests, it gets stuck forever.
The same prompt can take 8-20 min. Then sometimes it gets stuck forever. 2h and still going. Again, this is the same prompt, same inputs.

I am well below the API limits of tier 3. I have plenty of cash left in my account. well below monthly usage. What is going on? I NEED to SHIP NOW!!

Hi,

GPT-5 in high effort mode can take a considerable time to complete a request, especially at peak times for the US work day.

Have you tried the same prompt with a lower effort setting to see if that produces acceptable results?

Hi,

Yes, it worked with inferior models (i.e. GPT 5 mini, however, even this model gets stuck on high reasoning settings).

So, it’s normal to have this issue at US peak time? Interesting. I will program my agent to work at night then :slight_smile:

Thanks for your time @Foxalabs