Why don’t you guys create a support channel for those users?
Your support staff barely answer our emails.
Let others know the current situation, maybe they’ll think twice before deciding to subscribe. I don’t see any notice/question on https://help.openai.com discussing why subscribers can’t access your service or why many accounts (mine included) are just gone.
Things happen, this is a new platform/service, but let people know when they subscribe that it might happen to them as well and if they still agree to subscribe, fine!