Business Analyst with 10+ years of experience. Proven ability to manage projects from initiation to closure. Skilled at gathering business requirements, conducting Gap Analysis, and eliciting requirements using various techniques such as interviews, focus groups, document analysis, and workshops. Excellent communication, problem-solving, and analytical skills.

Technologies and tools:

• Notations for Modeling Business Processes (UML, BPMN, Flowcharts, Data flow)
• Modeling tools (Draw.io, LucidChart, Uipath Task Capture, MS Visio, etc.)
• Prototyping and Wireframing Tools (Figma, Visual Studio)
• Quality Management Tools (Postman, Swagger, UAT)
• Project documentation, User stories/Use cases, Tasks for developers, Backlog Management Tools (Jira, Confluence, Trello, GitLab, Odoo, etc.)
• Software Development Methodologies (Agile (Scrum, Kanban), Waterfall)
• Robotic Process Automation (UiPath, AutomationAnyware, Workfusion)
• Optical character recognition (Abbyy FlexyCapture, OpenCV)
• Scripting (batch, PHP, JS, Python, VB, C#)
• Cloud Computing (.Net & MS Azure)
• Other (XMind, MS Office, etc.)

Key achievements:

• Implementation of RPA in every private laboratory of Georgia, during the Covid-19 pandemic period, from deployment to production start in 3 months;
• Fully automated PCR Test Result Delivery, to end customer and governmental portal, the business process from 72 to 2 hours.

As an experienced technical consultant, always seeking to take on new challenges in my career path. Passionate about helping people by creating better value. People find me easy-going, responsible, creative, and a good communicator in both written & verbal communication.