# \#sora-problems **URL:** https://community.openai.com/tag/sora-problems/812.md [Latest](https://community.openai.com/latest.md) · [Categories](https://community.openai.com/categories.md) · [Tags](https://community.openai.com/tags.md) --- ## [Sora 2 API jobs stuck at progress 0](https://community.openai.com/t/sora-2-api-jobs-stuck-at-progress-0/1386034)
**Author:** [@lzao](https://community.openai.com/u/lzao)\ **Replies:** 11\ **Last updated:** [July 15, 2026, 8:26pm UTC](https://community.openai.com/t/sora-2-api-jobs-stuck-at-progress-0/1386034 "2026-07-15T20:26:50Z")
EDIT / UPDATE (later on 2026-07-08): One of the stuck jobs finally completed after ~3h 23m. progress stayed at 0 the entire time, then jumped straight to 100. So this is a severe MULTI-HOUR render-queue backlog, not a pe… --- ## [Sora Videos API jobs complete, but MP4 download fails with 403 Files are not accessible.](https://community.openai.com/t/sora-videos-api-jobs-complete-but-mp4-download-fails-with-403-files-are-not-accessible/1380078)
**Author:** [@devsug](https://community.openai.com/u/devsug)\ **Replies:** 2\ **Last updated:** [April 30, 2026, 6:37am UTC](https://community.openai.com/t/sora-videos-api-jobs-complete-but-mp4-download-fails-with-403-files-are-not-accessible/1380078 "2026-04-30T06:37:26Z")
Hi everyone, I’m running into a persistent Sora Videos API download issue and wanted to check if this is an entitlement/file-access problem or a current issue with the Sora content endpoint. The render job itself succe… --- ## [Sora videos fail to generate](https://community.openai.com/t/sora-videos-fail-to-generate/1378135)
**Author:** [@Twilightlink777](https://community.openai.com/u/Twilightlink777)\ **Replies:** 7\ **Last updated:** [April 1, 2026, 11:43am UTC](https://community.openai.com/t/sora-videos-fail-to-generate/1378135 "2026-04-01T11:43:55Z")
Currently the vids are having multiple fail to generate over and over and over. It’s really getting out of hand especially with the final month approaching. Can you please fix this before April 26? --- ## [Sora 2 Failed To Post: Error - Stuck In Draft](https://community.openai.com/t/sora-2-failed-to-post-error-stuck-in-draft/1363223)
**Author:** [@A\_Guest](https://community.openai.com/u/A_Guest)\ **Replies:** 3\ **Last updated:** [February 28, 2026, 1:19am UTC](https://community.openai.com/t/sora-2-failed-to-post-error-stuck-in-draft/1363223 "2026-02-28T01:19:37Z")
Im not sure where to post then bust iv got multiple videos stuck in draft unable to post. They simply say failed to post when trying to, iv waited a few days for one that was happening a few days ago and its still failin… --- ## [Sora 2 Annoying Consistent Heavy Load](https://community.openai.com/t/sora-2-annoying-consistent-heavy-load/1372137)
**Author:** [@Awesomekoopafan](https://community.openai.com/u/Awesomekoopafan)\ **Replies:** 1\ **Last updated:** [January 20, 2026, 7:38pm UTC](https://community.openai.com/t/sora-2-annoying-consistent-heavy-load/1372137 "2026-01-20T19:38:08Z")
I am so greatly mad right now Sora had this ongoing heavy load since 5:16 PM yesterday i waited 3 hours for it to be resolved only the heavy load kept going i lost my patience and went to bed hoping it would be resolved … --- ## [Image generation in Sora stuck on infinite loading (April 18, 2025)](https://community.openai.com/t/image-generation-in-sora-stuck-on-infinite-loading-april-18-2025/1232167)
**Author:** [@nastia\_vvv](https://community.openai.com/u/nastia_vvv)\ **Replies:** 17\ **Last updated:** [January 9, 2026, 1:46pm UTC](https://community.openai.com/t/image-generation-in-sora-stuck-on-infinite-loading-april-18-2025/1232167 "2026-01-09T13:46:56Z")
Hi everyone, Today (April 18), I’m experiencing an issue where image generation in Sora never completes — it just stays in a loading state indefinitely. I’ve tried reloading, switching browsers, and checking my internet… --- ## [Sora is a mess and full of bugs](https://community.openai.com/t/sora-is-a-mess-and-full-of-bugs/1354526)
**Author:** [@Jean\_Jean](https://community.openai.com/u/Jean_Jean)\ **Replies:** 30\ **Last updated:** [December 29, 2025, 2:36pm UTC](https://community.openai.com/t/sora-is-a-mess-and-full-of-bugs/1354526 "2025-12-29T14:36:07Z")
The entire library is duplicated and I can’t scroll down before everything just repeat itself, I can’t delete or trash anything and an image got stuck generating and is forever loading despite the notification telling me… --- ## [Sora not allowing image with 'people'](https://community.openai.com/t/sora-not-allowing-image-with-people/1056909)
**Author:** [@Verofan](https://community.openai.com/u/Verofan)\ **Replies:** 25\ **Last updated:** [December 28, 2025, 9:36am UTC](https://community.openai.com/t/sora-not-allowing-image-with-people/1056909 "2025-12-28T09:36:16Z")
How long is this nonsense concerning not being able upload an image containing ‘people’ in conjunction with a text prompt going to continue? Whilst I can appreciate concerns surrounding the power of this new technology … --- ## [Prompt is not allowed by Safety system](https://community.openai.com/t/prompt-is-not-allowed-by-safety-system/1369187)
**Author:** [@farhaan.n](https://community.openai.com/u/farhaan.n)\ **Replies:** 2\ **Last updated:** [December 13, 2025, 5:25pm UTC](https://community.openai.com/t/prompt-is-not-allowed-by-safety-system/1369187 "2025-12-13T17:25:46Z")
Hello OpenAI Team, Farhan here from Sudo Consultants - We are facing some issues due to the safety system. Our customer has a clothing shop. They need a image generation tool inside the E-commerce platform. We are in a … --- ## [Unable to Generate Images Despite Active Plus Subscription](https://community.openai.com/t/unable-to-generate-images-despite-active-plus-subscription/1297019)
**Author:** [@nastia\_vvv](https://community.openai.com/u/nastia_vvv)\ **Replies:** 4\ **Last updated:** [December 8, 2025, 9:44pm UTC](https://community.openai.com/t/unable-to-generate-images-despite-active-plus-subscription/1297019 "2025-12-08T21:44:56Z")
Hello, I have an active ChatGPT Plus subscription ($20/month), and I’ve been experiencing an ongoing issue with image generation. For several hours now, I keep receiving a message saying that I’m already generating 2 im… --- ## [A strange bug on Sora that has been on for a few days by now](https://community.openai.com/t/a-strange-bug-on-sora-that-has-been-on-for-a-few-days-by-now/1367633)
**Author:** [@benjamingalindo](https://community.openai.com/u/benjamingalindo)\ **Replies:** 8\ **Last updated:** [December 2, 2025, 2:35pm UTC](https://community.openai.com/t/a-strange-bug-on-sora-that-has-been-on-for-a-few-days-by-now/1367633 "2025-12-02T14:35:55Z")
Hello, I’ve been using Sora for a few months now, and until recently, nothing has been wrong, but a strange bug has happened over the last few days where a failed image generation which I have deleted repeatedly refuses … --- ## [Credits charged for pre-compute moderation blocks?](https://community.openai.com/t/credits-charged-for-pre-compute-moderation-blocks/1365628)
**Author:** [@devjordan](https://community.openai.com/u/devjordan)\ **Replies:** 3\ **Last updated:** [November 9, 2025, 12:03pm UTC](https://community.openai.com/t/credits-charged-for-pre-compute-moderation-blocks/1365628 "2025-11-09T12:03:27Z")
Getting charged premium Sora credits for requests that are blocked by the content filter before any generation occurs. No video generated , no compute used → why are the credits gone? This seems like a billing bug. If … --- ## [Images are not going to the trash properly](https://community.openai.com/t/images-are-not-going-to-the-trash-properly/1354857)
**Author:** [@TDurden707](https://community.openai.com/u/TDurden707)\ **Replies:** 47\ **Last updated:** [November 8, 2025, 4:04pm UTC](https://community.openai.com/t/images-are-not-going-to-the-trash-properly/1354857 "2025-11-08T16:04:31Z")
Hi, my images are not going to the trash currently and are reappearing in the media section. I will trash an image, goto the trash section and it is empty. I will then return to the media only to have the image there, no… --- ## [Sora 2 API - Are the cameo features coming to the API?](https://community.openai.com/t/sora-2-api-are-the-cameo-features-coming-to-the-api/1361267)
**Author:** [@grhodes](https://community.openai.com/u/grhodes)\ **Replies:** 4\ **Last updated:** [November 5, 2025, 5:17pm UTC](https://community.openai.com/t/sora-2-api-are-the-cameo-features-coming-to-the-api/1361267 "2025-11-05T17:17:26Z")
I’ve been playing around with the new preview Sora 2 API. Is there a way, through the API, to use the cameos feature? One of the greatest aids to character consistency is the cameo feature on the app. Is it possible to m… --- ## [Sora 2 API charges money on failed run at 100% progress](https://community.openai.com/t/sora-2-api-charges-money-on-failed-run-at-100-progress/1361332)
**Author:** [@mikebp](https://community.openai.com/u/mikebp)\ **Replies:** 15\ **Last updated:** [October 21, 2025, 7:46pm UTC](https://community.openai.com/t/sora-2-api-charges-money-on-failed-run-at-100-progress/1361332 "2025-10-21T19:46:06Z")
Hello, Was wondering if anyone runs into the same issue with the new Sora 2 API in which the request failed at 100 progress, yet still charges money? Here’s the details from the video.list() { "id": "video\_6… --- ## [SORA - Extremely SLOW today. What's happening?](https://community.openai.com/t/sora-extremely-slow-today-whats-happening/1134391)
**Author:** [@Alkars7](https://community.openai.com/u/Alkars7)\ **Replies:** 13\ **Last updated:** [October 20, 2025, 9:41am UTC](https://community.openai.com/t/sora-extremely-slow-today-whats-happening/1134391 "2025-10-20T09:41:57Z")
Hello, I’ve been using SORA on the PRO plan pretty much since it came out, at first for the first week it was very slow, then it got pretty fast, even in relaxed mode. Usually, it takes 5-6 minutes maximum to generate … --- ## [Sora moderation is kind of absurd](https://community.openai.com/t/sora-moderation-is-kind-of-absurd/1361515)
**Author:** [@VivacityDesign](https://community.openai.com/u/VivacityDesign)\ **Replies:** 6\ **Last updated:** [October 16, 2025, 8:31pm UTC](https://community.openai.com/t/sora-moderation-is-kind-of-absurd/1361515 "2025-10-16T20:31:29Z")
Ok, i am experimenting with Sora2 API… as long as i generate videos by text prompts like ‘A panoramic view of a hill in ireland’ everything is ok. But look at what happens when i load this picture and provide the prompt… --- ## [API is draining Sora-2 usage, even with all API Keys disabled](https://community.openai.com/t/api-is-draining-sora-2-usage-even-with-all-api-keys-disabled/1361650)
**Author:** [@misch](https://community.openai.com/u/misch)\ **Replies:** 1\ **Last updated:** [October 9, 2025, 7:09am UTC](https://community.openai.com/t/api-is-draining-sora-2-usage-even-with-all-api-keys-disabled/1361650 "2025-10-09T07:09:15Z")
Hey, yesterday we started seeing our sora-2 and sora-2-pro API usage skyrocket. After investigating, we found that our sora-2 credits are being depleted even with all API keys disabled and no “Last used” key being iden… --- ## [Multiple issue with Sora 2 API](https://community.openai.com/t/multiple-issue-with-sora-2-api/1361549)
**Author:** [@user9](https://community.openai.com/u/user9)\ **Replies:** 1\ **Last updated:** [October 8, 2025, 3:00pm UTC](https://community.openai.com/t/multiple-issue-with-sora-2-api/1361549 "2025-10-08T15:00:20Z")
Forever in-progress Video stucks at a random progress (E.g. 10%) forever. Credited is deducted. Fail after 100% progress T + 1min = 53% in progress T + 2min = 89% in progress T + 3min = 100% in progress T + 4min =… --- ## [SORA Trash Bin broken - Can't delete anything](https://community.openai.com/t/sora-trash-bin-broken-cant-delete-anything/1356436)
**Author:** [@servello.alessandro](https://community.openai.com/u/servello.alessandro)\ **Replies:** 8\ **Last updated:** [October 4, 2025, 7:55am UTC](https://community.openai.com/t/sora-trash-bin-broken-cant-delete-anything/1356436 "2025-10-04T07:55:16Z")
Hey…. another week another SORA not working post… since 2 days the trash bin doesn’t work anymore… all that was previously in the trash got slammed in “My Media” and i can’t delete anything it just pops back…. --- ## [\[Solution\] Fix for “You can only generate 1 image or video at a time” in Sora](https://community.openai.com/t/solution-fix-for-you-can-only-generate-1-image-or-video-at-a-time-in-sora/1359673)
**Author:** [@alana1st](https://community.openai.com/u/alana1st)\ **Replies:** 0\ **Last updated:** [September 24, 2025, 11:25am UTC](https://community.openai.com/t/solution-fix-for-you-can-only-generate-1-image-or-video-at-a-time-in-sora/1359673 "2025-09-24T11:25:02Z")
If you’re getting the error message in Sora: “You can only generate 1 image or video at a time. Upgrade to generate more images or videos at the same time” even though you’re not currently generating anything, this u… --- ## [Sora is still Glitching?!](https://community.openai.com/t/sora-is-still-glitching/1355559)
**Author:** [@marisadsbarroso](https://community.openai.com/u/marisadsbarroso)\ **Replies:** 0\ **Last updated:** [September 1, 2025, 10:13am UTC](https://community.openai.com/t/sora-is-still-glitching/1355559 "2025-09-01T10:13:54Z")
Its going on for 3weeks now, and i waited because i though they are having some huge changes. So just wait it out. But now its not just the inconsistency, even with Present. Its the fact that I delete images, and they c… --- ## [URGENT – Sora Library Broken (Duplication Bug, Pro Subscriber)](https://community.openai.com/t/urgent-sora-library-broken-duplication-bug-pro-subscriber/1354649)
**Author:** [@servello.alessandro](https://community.openai.com/u/servello.alessandro)\ **Replies:** 7\ **Last updated:** [September 1, 2025, 12:41am UTC](https://community.openai.com/t/urgent-sora-library-broken-duplication-bug-pro-subscriber/1354649 "2025-09-01T00:41:01Z")
Hi, I am a paying Pro subscriber (almost €300/month) and Sora’s media library has been completely unusable since yesterday for me and many other users. All assets in the library are duplicated and overlapped, making … --- ## [In sora my media is not loading](https://community.openai.com/t/in-sora-my-media-is-not-loading/1354236)
**Author:** [@bhartia.vicky](https://community.openai.com/u/bhartia.vicky)\ **Replies:** 3\ **Last updated:** [August 25, 2025, 9:32am UTC](https://community.openai.com/t/in-sora-my-media-is-not-loading/1354236 "2025-08-25T09:32:23Z")
when clicking on my media on sora , it does not load, and after some times it says “SOMETHING IS WRONG , PLEASE TRY IN FEW MINUTES” --- ## [I can't generate images even though I pay for a subscription](https://community.openai.com/t/i-cant-generate-images-even-though-i-pay-for-a-subscription/1352107)
**Author:** [@nastia\_vvv](https://community.openai.com/u/nastia_vvv)\ **Replies:** 1\ **Last updated:** [August 20, 2025, 4:59pm UTC](https://community.openai.com/t/i-cant-generate-images-even-though-i-pay-for-a-subscription/1352107 "2025-08-20T16:59:09Z")
I urgently need to generate images, but Sora is always glitching and not working. A lot of hours of my life is wasted, even though I pay for a subscription. --- ## [Sudden Drop in Image Quality and Generation Time in Sora](https://community.openai.com/t/sudden-drop-in-image-quality-and-generation-time-in-sora/1247752)
**Author:** [@nastia\_vvv](https://community.openai.com/u/nastia_vvv)\ **Replies:** 9\ **Last updated:** [August 14, 2025, 12:42pm UTC](https://community.openai.com/t/sudden-drop-in-image-quality-and-generation-time-in-sora/1247752 "2025-08-14T12:42:28Z")
Hi, Today in the second half of the day, I was generating a lot of images in Sora and noticed something strange. At some point, the generation process suddenly became 3–4 times faster than usual. Typically, generatin… --- ## [Sora needs filtering. (Sora generating images with copyrighted images)](https://community.openai.com/t/sora-needs-filtering-sora-generating-images-with-copyrighted-images/1334722)
**Author:** [@Wiktor\_Laskowski](https://community.openai.com/u/Wiktor_Laskowski)\ **Replies:** 2\ **Last updated:** [August 5, 2025, 7:20pm UTC](https://community.openai.com/t/sora-needs-filtering-sora-generating-images-with-copyrighted-images/1334722 "2025-08-05T19:20:01Z")
Please do not change the catagory to ChatGPT because that will cause it to automatically close! Have you ever searched for a copyrighted character and this happens? IMAGES THAT SORA GENERATED (THEY BREAK COPYRIGHT RULE… --- ## [Sora: "Pick the best images" -\> hangs](https://community.openai.com/t/sora-pick-the-best-images-hangs/1237813)
**Author:** [@richard57](https://community.openai.com/u/richard57)\ **Replies:** 5\ **Last updated:** [July 28, 2025, 12:50am UTC](https://community.openai.com/t/sora-pick-the-best-images-hangs/1237813 "2025-07-28T00:50:08Z")
After generating images Sora sometimes requests the user to choose between multiple options which generated image(s) are the best. Unfortunately this feature “hangs” most of the time it appears. This happens then: I cl… --- ## [Feedback on Sora Text-to-Video Generator. Disappointed](https://community.openai.com/t/feedback-on-sora-text-to-video-generator-disappointed/1079553)
**Author:** [@jasmodee85](https://community.openai.com/u/jasmodee85)\ **Replies:** 3\ **Last updated:** [July 8, 2025, 6:02am UTC](https://community.openai.com/t/feedback-on-sora-text-to-video-generator-disappointed/1079553 "2025-07-08T06:02:14Z")
I don’t know where else to share this so I am starting here. I’ve been using Sora for a few days now, accumulating several hours of experimentation. Unfortunately, my experience has been underwhelming compared to my exp… --- ## [Why can't I create anything on SORA?](https://community.openai.com/t/why-cant-i-create-anything-on-sora/1297354)
**Author:** [@TammiX](https://community.openai.com/u/TammiX)\ **Replies:** 10\ **Last updated:** [June 25, 2025, 4:08am UTC](https://community.openai.com/t/why-cant-i-create-anything-on-sora/1297354 "2025-06-25T04:08:41Z")
I know the app was having issues. But I haven’t been able to create anything since yesterday. I keep getting this message, which isn’t correct… cause it is not generating anything. (I’m a Plus user). “You can only gene… [Next page](https://community.openai.com/tag/sora-problems/812.md?match_all_tags=true&page=1&tags%5B%5D=sora-problems)