# \#pro **URL:** https://community.openai.com/tag/pro/830.md [Latest](https://community.openai.com/latest.md) · [Categories](https://community.openai.com/categories.md) · [Tags](https://community.openai.com/tags.md) --- ## [Frequent “Selected Model at Capacity” Errors, Severe Decline in Model Quality, and Prolonged Lack of Response from Customer Support](https://community.openai.com/t/frequent-selected-model-at-capacity-errors-severe-decline-in-model-quality-and-prolonged-lack-of-response-from-customer-support/1405636)
**Author:** [@ziodatahawno](https://community.openai.com/u/ziodatahawno)\ **Replies:** 0\ **Last updated:** [October 12, 2026, 2:11pm UTC](https://community.openai.com/t/frequent-selected-model-at-capacity-errors-severe-decline-in-model-quality-and-prolonged-lack-of-response-from-customer-support/1405636 "2026-10-12T14:11:55Z")
I’m curious whether other ChatGPT Pro subscribers have been experiencing similar issues recently :face\_vomiting: . I’ve been a paying subscriber for over a year, and I’m very familiar with what these models are normally… --- ## [2FA reset stuck in review — locked out of active Pro account, need escalation path](https://community.openai.com/t/2fa-reset-stuck-in-review-locked-out-of-active-pro-account-need-escalation-path/1405009)
**Author:** [@traCe](https://community.openai.com/u/traCe)\ **Replies:** 4\ **Last updated:** [October 12, 2026, 12:57am UTC](https://community.openai.com/t/2fa-reset-stuck-in-review-locked-out-of-active-pro-account-need-escalation-path/1405009 "2026-10-12T00:57:16Z")
Surface: Web OS: Windows 11 Professional Browser: \[Chrome 155.0.8059.39 Stable\] Affected feature: ChatGPT web — Settings \> Security \> Multi-factor authentication (MFA) Subscription: ChatGPT Pro 5x \] What… --- ## [Codex credits are decreasing while I am not using Codex or Work](https://community.openai.com/t/codex-credits-are-decreasing-while-i-am-not-using-codex-or-work/1389912)
**Author:** [@vikgravina](https://community.openai.com/u/vikgravina)\ **Replies:** 1\ **Last updated:** [October 11, 2026, 8:07pm UTC](https://community.openai.com/t/codex-credits-are-decreasing-while-i-am-not-using-codex-or-work/1389912 "2026-10-11T20:07:48Z")
I’m experiencing what appears to be a serious issue with Codex credit usage on my ChatGPT Pro account. My credits are decreasing even when I am not using Codex and not using Work at all. For example, today I started the… --- ## [ChatGPT Pro $100 limit appeared almost immediately after purchase despite minimal Pro usage](https://community.openai.com/t/chatgpt-pro-100-limit-appeared-almost-immediately-after-purchase-despite-minimal-pro-usage/1385374)
**Author:** [@srund](https://community.openai.com/u/srund)\ **Replies:** 2\ **Last updated:** [October 7, 2026, 8:08pm UTC](https://community.openai.com/t/chatgpt-pro-100-limit-appeared-almost-immediately-after-purchase-despite-minimal-pro-usage/1385374 "2026-10-07T20:08:35Z")
I want to describe an issue I recently experienced after purchasing ChatGPT Pro and see whether anyone else has encountered something similar. I purchased ChatGPT Pro on June 29, 2026. My account page shows that I am on… --- ## [$200 ChatGPT Pro 20x - Hard usage limits appeared without advance notice](https://community.openai.com/t/200-chatgpt-pro-20x-hard-usage-limits-appeared-without-advance-notice/1400674)
**Author:** [@ZAWARUDO](https://community.openai.com/u/ZAWARUDO)\ **Replies:** 10\ **Last updated:** [October 7, 2026, 2:47pm UTC](https://community.openai.com/t/200-chatgpt-pro-20x-hard-usage-limits-appeared-without-advance-notice/1400674 "2026-10-07T14:47:30Z")
I am a long-term ChatGPT Pro 20x subscriber. Until recently, I used the plan on the basis of unlimited Pro-model access, subject to reasonable abuse-prevention safeguards. On September 25, 2026, the Pro option became un… --- ## [Looking to upgrade to the $500 plan, but want to know GPT 6 Pro / 5.6 Sol Pro message caps before doing such](https://community.openai.com/t/looking-to-upgrade-to-the-500-plan-but-want-to-know-gpt-6-pro-5-6-sol-pro-message-caps-before-doing-such/1402048)
**Author:** [@jpark1977](https://community.openai.com/u/jpark1977)\ **Replies:** 3\ **Last updated:** [October 3, 2026, 5:51pm UTC](https://community.openai.com/t/looking-to-upgrade-to-the-500-plan-but-want-to-know-gpt-6-pro-5-6-sol-pro-message-caps-before-doing-such/1402048 "2026-10-03T17:51:57Z")
i have qty 2, $200 plans i want to upgrade, but Open AI has emailed me sayin that I lose 100 of the 200 messages of the GPT 6 Pro on the chat side that is in the current $200, and took down the messages per tier, model l… --- ## [New $200 pro user from claude code with +20% weekly token allowance gone in -24 hours](https://community.openai.com/t/new-200-pro-user-from-claude-code-with-20-weekly-token-allowance-gone-in-24-hours/1402226)
**Author:** [@Spartan8806](https://community.openai.com/u/Spartan8806)\ **Replies:** 1\ **Last updated:** [October 1, 2026, 7:29pm UTC](https://community.openai.com/t/new-200-pro-user-from-claude-code-with-20-weekly-token-allowance-gone-in-24-hours/1402226 "2026-10-01T19:29:30Z")
I recently switched to the ChatGPT Pro plan ($200/month) from Claude Pro, but I am hitting usage limits much faster—often consuming 20% of my daily token allowance very quickly. Previously, with Claude Pro, I could run m… --- ## [Pro 200 is fine - please don’t "Improve" it](https://community.openai.com/t/pro-200-is-fine-please-don-t-improve-it/1402079)
**Author:** [@egusev](https://community.openai.com/u/egusev)\ **Replies:** 0\ **Last updated:** [September 30, 2026, 1:02am UTC](https://community.openai.com/t/pro-200-is-fine-please-don-t-improve-it/1402079 "2026-09-30T01:02:27Z")
Our commitment is that, over time, your subscription will continue to help you get more work done with an increasing level of quality. Starting October 30, 2026, your included usage in ChatGPT Work and Codex will decre… --- ## [Agent mode missing across all platforms on pro account](https://community.openai.com/t/agent-mode-missing-across-all-platforms-on-pro-account/1387374)
**Author:** [@Kevin\_Gilmore](https://community.openai.com/u/Kevin_Gilmore)\ **Replies:** 2\ **Last updated:** [September 25, 2026, 7:55pm UTC](https://community.openai.com/t/agent-mode-missing-across-all-platforms-on-pro-account/1387374 "2026-09-25T19:55:46Z")
I am an active ChatGPT Pro subscriber in a fully supported territory. Agent Mode (both the “+” menu item and the “/agent” command) is completely missing from my user interface across Web, Windows native app, and iOS nati… --- ## [Codex-Spark blocked despite remaining Spark allowance](https://community.openai.com/t/codex-spark-blocked-despite-remaining-spark-allowance/1397323)
**Author:** [@nansovannbuth89](https://community.openai.com/u/nansovannbuth89)\ **Replies:** 8\ **Last updated:** [September 17, 2026, 2:21am UTC](https://community.openai.com/t/codex-spark-blocked-despite-remaining-spark-allowance/1397323 "2026-09-17T02:21:23Z")
I have an active ChatGPT Pro subscription. My General weekly allowance is exhausted, but GPT-5.3-Codex-Spark still shows 100% of its 5-hour allowance and 75% of its weekly allowance. I explicitly selected “GPT-5.3 Codex… --- ## [GPT Pro 6 and 5.6 answering like a 5.5 mini](https://community.openai.com/t/gpt-pro-6-and-5-6-answering-like-a-5-5-mini/1397629)
**Author:** [@walahi](https://community.openai.com/u/walahi)\ **Replies:** 1\ **Last updated:** [September 15, 2026, 1:09am UTC](https://community.openai.com/t/gpt-pro-6-and-5-6-answering-like-a-5-5-mini/1397629 "2026-09-15T01:09:09Z")
Environment Surface: Web Browser or app version: Edge 152.0.4191.66 Affected feature and model, if relevant: GPT-6-PRO, GPT-5.6-PRO Bug I used gpt pro (I’m on pro plan) to work on a current task, it worked fine yesterd… --- ## [Pro renewal should warn users that usage allowance does not reset immediately](https://community.openai.com/t/pro-renewal-should-warn-users-that-usage-allowance-does-not-reset-immediately/1384315)
**Author:** [@sindazeng](https://community.openai.com/u/sindazeng)\ **Replies:** 4\ **Last updated:** [September 10, 2026, 4:48pm UTC](https://community.openai.com/t/pro-renewal-should-warn-users-that-usage-allowance-does-not-reset-immediately/1384315 "2026-09-10T16:48:20Z")
Last month, my ChatGPT Pro subscription ended on the same day that my usage allowance was almost exhausted, with only about 2% remaining. I renewed my Pro subscription immediately. However, after the renewal was complet… --- ## [Paid for Pro Again — Pro Extended Still Unavailable](https://community.openai.com/t/paid-for-pro-again-pro-extended-still-unavailable/1383523)
**Author:** [@7hanato5](https://community.openai.com/u/7hanato5)\ **Replies:** 3\ **Last updated:** [September 9, 2026, 6:35pm UTC](https://community.openai.com/t/paid-for-pro-again-pro-extended-still-unavailable/1383523 "2026-09-09T18:35:33Z")
OpenAI Says Pro Upgrades Apply Immediately. So Why Is Pro Extended Still Locked? I repurchased ChatGPT Pro. My account says Pro. But Pro Extended is still greyed out and says: “Your limit will reset on 17 Jun 2026.” M… --- ## [Is there an official OpenAI policy for inconsistent Pulse language output in a specific non-English language?](https://community.openai.com/t/is-there-an-official-openai-policy-for-inconsistent-pulse-language-output-in-a-specific-non-english-language/1378937)
**Author:** [@regpath](https://community.openai.com/u/regpath)\ **Replies:** 5\ **Last updated:** [September 9, 2026, 3:11pm UTC](https://community.openai.com/t/is-there-an-official-openai-policy-for-inconsistent-pulse-language-output-in-a-specific-non-english-language/1378937 "2026-09-09T15:11:15Z")
Hello, I would like to ask whether OpenAI has an official policy or response standard regarding cases where Pulse output is inconsistent for users who have their device language and app language set to a specific non-En… --- ## [Even more bugs with ChatGPT Pro compared to Plus](https://community.openai.com/t/even-more-bugs-with-chatgpt-pro-compared-to-plus/1395791)
**Author:** [@MyBrainIsNotAI](https://community.openai.com/u/MyBrainIsNotAI)\ **Replies:** 0\ **Last updated:** [September 8, 2026, 11:49am UTC](https://community.openai.com/t/even-more-bugs-with-chatgpt-pro-compared-to-plus/1395791 "2026-09-08T11:49:45Z")
Hello, I switched from Plus to Pro yesterday. To start positively: The usage limits are extremely good, I used up around 300m tokens in total (probably partly because I used Work in Plus plan before) and I still got 60%… --- ## [Custom connector not usable when "intelligence" set to "pro"](https://community.openai.com/t/custom-connector-not-usable-when-intelligence-set-to-pro/1384640)
**Author:** [@rhysmm](https://community.openai.com/u/rhysmm)\ **Replies:** 7\ **Last updated:** [June 26, 2026, 1:31pm UTC](https://community.openai.com/t/custom-connector-not-usable-when-intelligence-set-to-pro/1384640 "2026-06-26T13:31:27Z")
When I have “pro” set on intelligence mode, I can’t use the custom connector I have enabled. However, when I switch to any other intelligence, it starts working. See screenshot below for more info: --- ## [OpenAI may start losing subscriptions if the roadmap stays unclear](https://community.openai.com/t/openai-may-start-losing-subscriptions-if-the-roadmap-stays-unclear/1383204)
**Author:** [@Itay.c](https://community.openai.com/u/Itay.c)\ **Replies:** 1\ **Last updated:** [June 10, 2026, 5:37pm UTC](https://community.openai.com/t/openai-may-start-losing-subscriptions-if-the-roadmap-stays-unclear/1383204 "2026-06-10T17:37:10Z")
I’m saying this as someone who wants OpenAI to stay ahead: the silence around the next major model upgrade is starting to hurt confidence. Competitors are shipping fast and giving users a clearer sense of momentum. Mean… --- ## [Still stuck in a loop with Support (Ticket #07716552): Armando now wants a screen recording of a past server-side bug](https://community.openai.com/t/still-stuck-in-a-loop-with-support-ticket-07716552-armando-now-wants-a-screen-recording-of-a-past-server-side-bug/1379461)
**Author:** [@regpath](https://community.openai.com/u/regpath)\ **Replies:** 0\ **Last updated:** [April 21, 2026, 12:47pm UTC](https://community.openai.com/t/still-stuck-in-a-loop-with-support-ticket-07716552-armando-now-wants-a-screen-recording-of-a-past-server-side-bug/1379461 "2026-04-21T12:47:33Z")
Hello again everyone, A few days ago, I posted about my incredibly frustrating experience with OpenAI Support (Ticket #07716552), where an agent named Armando kept repeatedly demanding my device model and app version fo… --- ## [Issue with GPT-5 Codex Limits Despite Having Pro Subscription](https://community.openai.com/t/issue-with-gpt-5-codex-limits-despite-having-pro-subscription/1359497)
**Author:** [@telecartme](https://community.openai.com/u/telecartme)\ **Replies:** 122\ **Last updated:** [April 4, 2026, 10:05pm UTC](https://community.openai.com/t/issue-with-gpt-5-codex-limits-despite-having-pro-subscription/1359497 "2026-04-04T22:05:35Z")
Hello, I have an active ChatGPT Plus (Pro) subscription, but I am facing a serious issue when working with the GPT-5 Codex model in Codex IDE. After just a couple of hours of active use, I get a message saying that I’v… --- ## [Is there a way to use the GPT-5.2 Pro model directly in Codex CLI?](https://community.openai.com/t/is-there-a-way-to-use-the-gpt-5-2-pro-model-directly-in-codex-cli/1372447)
**Author:** [@SDG](https://community.openai.com/u/SDG)\ **Replies:** 2\ **Last updated:** [February 6, 2026, 1:38pm UTC](https://community.openai.com/t/is-there-a-way-to-use-the-gpt-5-2-pro-model-directly-in-codex-cli/1372447 "2026-02-06T13:38:14Z")
I have a ChatGPT Pro subscription, and for my type of coding, the GPT-5.2 Pro model on the web interface works very well. I have also tried Codex CLI for the same problems, but the quality of its output is not as good as… --- ## [Switched to Pro, entitlement doesn't grab](https://community.openai.com/t/switched-to-pro-entitlement-doesnt-grab/1362404)
**Author:** [@spans-update0l](https://community.openai.com/u/spans-update0l)\ **Replies:** 0\ **Last updated:** [October 14, 2025, 7:05am UTC](https://community.openai.com/t/switched-to-pro-entitlement-doesnt-grab/1362404 "2025-10-14T07:05:12Z")
I just switched to pro. I started a new codex session in terminal. Why am I getting the same limits as on the Plus plan? How does this make sense? And why is the entitlement still on (Plus)? Something is wrong and gett… --- ## [Can ChatGPT 5 Pro be achieved via API?](https://community.openai.com/t/can-chatgpt-5-pro-be-achieved-via-api/1360313)
**Author:** [@maxima120](https://community.openai.com/u/maxima120)\ **Replies:** 0\ **Last updated:** [September 28, 2025, 8:39pm UTC](https://community.openai.com/t/can-chatgpt-5-pro-be-achieved-via-api/1360313 "2025-09-28T20:39:53Z")
I have looked through the API docs with various recommendations on how to setup API to match GPT 5 Thinking for example (eg setting reasoning to Medium or High). But I cant find how to match Pro model. In web UI, if you … --- ## [“Projects” workspace isn’t useful for users if](https://community.openai.com/t/projects-workspace-isn-t-useful-for-users-if/1358126)
**Author:** [@remoterival](https://community.openai.com/u/remoterival)\ **Replies:** 0\ **Last updated:** [September 15, 2025, 10:26am UTC](https://community.openai.com/t/projects-workspace-isn-t-useful-for-users-if/1358126 "2025-09-15T10:26:10Z")
Suggestion for Projects Issue: The current “Projects” workspace isn’t useful for users who are actively building custom GPTs if it can’t pull from specific builds, uploaded documents, and system specs. Impact: For a us… --- ## [Bring o1-pro back to chatgpt pro users](https://community.openai.com/t/bring-o1-pro-back-to-chatgpt-pro-users/1290155)
**Author:** [@sosam](https://community.openai.com/u/sosam)\ **Replies:** 6\ **Last updated:** [July 9, 2025, 2:13am UTC](https://community.openai.com/t/bring-o1-pro-back-to-chatgpt-pro-users/1290155 "2025-07-09T02:13:54Z")
According to both me and at least a huge proportion of your customers on ´r/ChatGPTPro´ on reddit, O1-pro replacement with O3-pro is a heavy downgrade for the same price. I don’t care that some “specific scenario” with … --- ## [Why was my GPT-4.5 message limit reset BEFORE I reached it?](https://community.openai.com/t/why-was-my-gpt-4-5-message-limit-reset-before-i-reached-it/1163347)
**Author:** [@readysetgameshop](https://community.openai.com/u/readysetgameshop)\ **Replies:** 1\ **Last updated:** [July 4, 2025, 5:31am UTC](https://community.openai.com/t/why-was-my-gpt-4-5-message-limit-reset-before-i-reached-it/1163347 "2025-07-04T05:31:29Z")
I need to bring attention to something that’s incredibly frustrating and, frankly, unacceptable. I’ve been carefully pacing my use of GPT-4.5, aware of the message limit that’s been imposed. But today, I noticed that my… --- ## [Pro: 10x Cost = 10x Value?](https://community.openai.com/t/pro-10x-cost-10x-value/1291193)
**Author:** [@paulmazzone3](https://community.openai.com/u/paulmazzone3)\ **Replies:** 1\ **Last updated:** [June 22, 2025, 1:36am UTC](https://community.openai.com/t/pro-10x-cost-10x-value/1291193 "2025-06-22T01:36:53Z")
I was a heavy GPT Plus user and today started researching the Pro subscription. I had lengthy conversations with GPT about the benefits of Pro as it relates to my interests specifically. Yes I should have known better t… --- ## [Leaving the $200 chatgpt plan for the $20 after o1-pro was removed](https://community.openai.com/t/leaving-the-200-chatgpt-plan-for-the-20-after-o1-pro-was-removed/1291882)
**Author:** [@anon1374209](https://community.openai.com/u/anon1374209)\ **Replies:** 0\ **Last updated:** [June 18, 2025, 12:45pm UTC](https://community.openai.com/t/leaving-the-200-chatgpt-plan-for-the-20-after-o1-pro-was-removed/1291882 "2025-06-18T12:45:45Z")
o3-pro is so much worse then o1-pro that it no longer makes sense to pay for the $200 plan. I’ve switched my plan from pro to plus today. I know it doesn’t really mater to openai, as there is enough funding for a reall… --- ## [o3-Pro can't access files in a Project? Tried .cs .md .txt](https://community.openai.com/t/o3-pro-cant-access-files-in-a-project-tried-cs-md-txt/1291104)
**Author:** [@GameDevDave](https://community.openai.com/u/GameDevDave)\ **Replies:** 0\ **Last updated:** [June 17, 2025, 5:49pm UTC](https://community.openai.com/t/o3-pro-cant-access-files-in-a-project-tried-cs-md-txt/1291104 "2025-06-17T17:49:34Z")
It’s having a rly hard time. --- ## [Is the o1-pro model gone?](https://community.openai.com/t/is-the-o1-pro-model-gone/1287793)
**Author:** [@hassanhassan](https://community.openai.com/u/hassanhassan)\ **Replies:** 1\ **Last updated:** [June 14, 2025, 1:27pm UTC](https://community.openai.com/t/is-the-o1-pro-model-gone/1287793 "2025-06-14T13:27:37Z")
While acclimating to o3-pro, I have discovered this evening that the o1-pro model is gone from the models dropdown. Its demotion to the “more models” dropdown and being re-labeled to “legacy” in the last few months was n… --- ## [New o3 and o4-mini models have reduced token limits in chat —Is this intended?](https://community.openai.com/t/new-o3-and-o4-mini-models-have-reduced-token-limits-in-chat-is-this-intended/1230646)
**Author:** [@nachetedavila](https://community.openai.com/u/nachetedavila)\ **Replies:** 4\ **Last updated:** [May 30, 2025, 12:51pm UTC](https://community.openai.com/t/new-o3-and-o4-mini-models-have-reduced-token-limits-in-chat-is-this-intended/1230646 "2025-05-30T12:51:56Z")
Hey everyone, I’ve noticed that the current token limit per message for the recently released o3 and o4-mini models is around 60-65K tokens in the chat app, which feels quite restrictive compared to previous models (now… [Next page](https://community.openai.com/tag/pro/830.md?match_all_tags=true&page=1&tags%5B%5D=pro)