# \#knowledge-files **URL:** https://community.openai.com/tag/knowledge-files/417.md [Latest](https://community.openai.com/latest.md) · [Categories](https://community.openai.com/categories.md) · [Tags](https://community.openai.com/tags.md) --- ## [I would like a feature to increase ChatGpt's obedience, reducing disinformacion and avoiding the ''wrong path''](https://community.openai.com/t/i-would-like-a-feature-to-increase-chatgpts-obedience-reducing-disinformacion-and-avoiding-the-wrong-path/1401384)
**Author:** [@SalvaWorks](https://community.openai.com/u/SalvaWorks)\ **Replies:** 0\ **Last updated:** [September 27, 2026, 9:09pm UTC](https://community.openai.com/t/i-would-like-a-feature-to-increase-chatgpts-obedience-reducing-disinformacion-and-avoiding-the-wrong-path/1401384 "2026-09-27T21:09:11Z")
I would like to report a recurring issue with ChatGPT that affects different kinds of tasks. To reduce errors, I have saved memories about my preferences and decisions, set up custom instructions, established rules for h… --- ## [Best workflow to turn long ChatGPT chats into clean Custom GPT instructions?](https://community.openai.com/t/best-workflow-to-turn-long-chatgpt-chats-into-clean-custom-gpt-instructions/1383667)
**Author:** [@Edenlytics](https://community.openai.com/u/Edenlytics)\ **Replies:** 2\ **Last updated:** [September 27, 2026, 7:53pm UTC](https://community.openai.com/t/best-workflow-to-turn-long-chatgpt-chats-into-clean-custom-gpt-instructions/1383667 "2026-09-27T19:53:04Z")
Hi everyone, I’m trying to improve how I use ChatGPT/Custom GPTs for long-term project work. I often have long chats where I build up useful instructions, rules, workflows, and project knowledge over time. The problem i… --- ## [Custom GPT code interpreter doesn't work on non-creator accounts when knowledge files are added](https://community.openai.com/t/custom-gpt-code-interpreter-doesnt-work-on-non-creator-accounts-when-knowledge-files-are-added/1378049)
**Author:** [@orendev4](https://community.openai.com/u/orendev4)\ **Replies:** 3\ **Last updated:** [September 8, 2026, 9:20pm UTC](https://community.openai.com/t/custom-gpt-code-interpreter-doesnt-work-on-non-creator-accounts-when-knowledge-files-are-added/1378049 "2026-09-08T21:20:42Z")
After extensive testing, I have narrowed a bug down to the following MWE. See here (1) to try the GPT, here (2) is a successful execution on my acct, here (3) is a failed on my dummy acct. I build a Custom GPT in my pe… --- ## [Feature Request: Priority Folders and Categories for Archived Chats](https://community.openai.com/t/feature-request-priority-folders-and-categories-for-archived-chats/1382420)
**Author:** [@Gracerose](https://community.openai.com/u/Gracerose)\ **Replies:** 1\ **Last updated:** [June 3, 2026, 6:24pm UTC](https://community.openai.com/t/feature-request-priority-folders-and-categories-for-archived-chats/1382420 "2026-06-03T18:24:03Z")
chatgpt-ux, chat-history, archive, folders, knowledge-management, research, productivity, accessibility Please add priority folders, categories, and better organisation tools for archived chats. At present, archived ch… --- ## [Facing Issues in creating custom GPT](https://community.openai.com/t/facing-issues-in-creating-custom-gpt/1375200)
**Author:** [@aws.bu](https://community.openai.com/u/aws.bu)\ **Replies:** 1\ **Last updated:** [February 26, 2026, 3:54pm UTC](https://community.openai.com/t/facing-issues-in-creating-custom-gpt/1375200 "2026-02-26T15:54:44Z")
I’m building a custom GPT for my website, but it keeps auto-generating/guessing URLs that don’t exist in our sitemap or directory, leading to 4xx/5xx errors. I want it to return only verified URLs and data strictly from… --- ## [Suddenly, my GPT stopped recognizing the file path for knowledge-base files. REPOST](https://community.openai.com/t/suddenly-my-gpt-stopped-recognizing-the-file-path-for-knowledge-base-files-repost/1372848)
**Author:** [@Davi\_Vieira](https://community.openai.com/u/Davi_Vieira)\ **Replies:** 1\ **Last updated:** [January 30, 2026, 5:07pm UTC](https://community.openai.com/t/suddenly-my-gpt-stopped-recognizing-the-file-path-for-knowledge-base-files-repost/1372848 "2026-01-30T17:07:19Z")
I’m building a GPT that opens a .docx template and replaces a set of placeholders marked with {{}} using information extracted from chat attachments, which are saved to /mnt/data. The Python python-docx code I used alwa… --- ## [Best Approach for Generating User/Support-Focused Docs from Legacy Code?](https://community.openai.com/t/best-approach-for-generating-user-support-focused-docs-from-legacy-code/1350219)
**Author:** [@jason.gendron](https://community.openai.com/u/jason.gendron)\ **Replies:** 2\ **Last updated:** [December 4, 2025, 9:00am UTC](https://community.openai.com/t/best-approach-for-generating-user-support-focused-docs-from-legacy-code/1350219 "2025-12-04T09:00:15Z")
Hi everyone, We’re exploring how to generate technical docs from a legacy codebase — not for developers, but for support engineers and users. The idea is to capture not just functions, but also cross-module workflows an… --- ## [Custom GPT using GPT 5.1 doesn’t read excel dataset from Knowledge](https://community.openai.com/t/custom-gpt-using-gpt-5-1-doesn-t-read-excel-dataset-from-knowledge/1368108)
**Author:** [@Mihir.Mandavia](https://community.openai.com/u/Mihir.Mandavia)\ **Replies:** 0\ **Last updated:** [December 2, 2025, 7:29am UTC](https://community.openai.com/t/custom-gpt-using-gpt-5-1-doesn-t-read-excel-dataset-from-knowledge/1368108 "2025-12-02T07:29:42Z")
This is regarding a very important aspect about reading files from Knowledge section. I built a custom GPT using 5.1 model in which I uploaded a specific Master dataset excel sheet which has a bunch of information regard… --- ## [File output + code environment not producing files (Nov 15 – US Northeast)](https://community.openai.com/t/file-output-code-environment-not-producing-files-nov-15-us-northeast/1366436)
**Author:** [@NortheastUser](https://community.openai.com/u/NortheastUser)\ **Replies:** 0\ **Last updated:** [November 15, 2025, 6:56pm UTC](https://community.openai.com/t/file-output-code-environment-not-producing-files-nov-15-us-northeast/1366436 "2025-11-15T18:56:03Z")
Hi, Since this morning (Nov 15, US Northeast), the file output system hasn’t been generating any files for me (no download links appear), and the code environment also isn’t able to open or access any uploaded data. Tr… --- ## [How to force custom gpt to respond exclusively from content of the knowledge files](https://community.openai.com/t/how-to-force-custom-gpt-to-respond-exclusively-from-content-of-the-knowledge-files/1026751)
**Author:** [@Ploppy](https://community.openai.com/u/Ploppy)\ **Replies:** 11\ **Last updated:** [November 11, 2025, 8:12pm UTC](https://community.openai.com/t/how-to-force-custom-gpt-to-respond-exclusively-from-content-of-the-knowledge-files/1026751 "2025-11-11T20:12:42Z")
How to force custom gpt to respond exclusively from content of the knowledge files. The problem I’am facing is that I uploaded the documentations of Next.js to my custom gpt but it answering with its own knowledge of ol… --- ## [Add files to existing vector store](https://community.openai.com/t/add-files-to-existing-vector-store/743801)
**Author:** [@alberto.tomas](https://community.openai.com/u/alberto.tomas)\ **Replies:** 14\ **Last updated:** [October 27, 2025, 12:06pm UTC](https://community.openai.com/t/add-files-to-existing-vector-store/743801 "2025-10-27T12:06:05Z")
Hi, I want to add files to an existing vector store, instead of creating a new vector store each time. Right now, as I understand from the documentation , the only way to add files to an existing vector store, is retri… --- ## [Avoid explicit mention to retrieval and assistant files](https://community.openai.com/t/avoid-explicit-mention-to-retrieval-and-assistant-files/565091)
**Author:** [@mmisol](https://community.openai.com/u/mmisol)\ **Replies:** 12\ **Last updated:** [October 13, 2025, 3:49pm UTC](https://community.openai.com/t/avoid-explicit-mention-to-retrieval-and-assistant-files/565091 "2025-10-13T15:49:59Z")
Hi everyone! I have an assistant with the retrieval tool and some files associated with it. I want the assistant to use the information in the files for RAG but this should be done behind the scenes. What I see is that … --- ## [Assistant has access to files from other assistants and threads](https://community.openai.com/t/assistant-has-access-to-files-from-other-assistants-and-threads/592351)
**Author:** [@ehartus.ramp105](https://community.openai.com/u/ehartus.ramp105)\ **Replies:** 7\ **Last updated:** [September 8, 2025, 12:45pm UTC](https://community.openai.com/t/assistant-has-access-to-files-from-other-assistants-and-threads/592351 "2025-09-08T12:45:15Z")
Hello guys and openAI devs especially! It’s for you firstly! I found a bug that one of my assistant in a newly created thread refers files uploaded in other threads. For my app it means, that a user can see files upload… --- ## [What file types can I upload to the /files endpoint where I am able to retrieve the file contents of?](https://community.openai.com/t/what-file-types-can-i-upload-to-the-files-endpoint-where-i-am-able-to-retrieve-the-file-contents-of/1146487)
**Author:** [@ssavanovic28](https://community.openai.com/u/ssavanovic28)\ **Replies:** 1\ **Last updated:** [August 24, 2025, 11:39am UTC](https://community.openai.com/t/what-file-types-can-i-upload-to-the-files-endpoint-where-i-am-able-to-retrieve-the-file-contents-of/1146487 "2025-08-24T11:39:59Z")
I am trying to upload some .txt files to be used for assistants - long story short I’d like to be able to fetch the content of these uploaded .txt files when a user needs to see them on a web app and then give them the a… --- ## [File access issues w/ GPT builder](https://community.openai.com/t/file-access-issues-w-gpt-builder/612103)
**Author:** [@savage](https://community.openai.com/u/savage)\ **Replies:** 11\ **Last updated:** [July 24, 2025, 5:29pm UTC](https://community.openai.com/t/file-access-issues-w-gpt-builder/612103 "2025-07-24T17:29:31Z")
Today I’ve been having lots of issues with knowledge files – for a while I was having trouble uploading a file (similar to this isue: Unable to upload documents). Now I was able to upload everything (as far as I can see)… --- ## [How to delete vectore store file atribute](https://community.openai.com/t/how-to-delete-vectore-store-file-atribute/1309796)
**Author:** [@Dimitrius](https://community.openai.com/u/Dimitrius)\ **Replies:** 0\ **Last updated:** [July 7, 2025, 3:50pm UTC](https://community.openai.com/t/how-to-delete-vectore-store-file-atribute/1309796 "2025-07-07T15:50:14Z")
Hello All, I am trying to manage file attributes, so when I am using the \`\`file\_search\` tool, I can filter which files to include in the search. There is Update vector store file attributes API endpoint that works fine… --- ## [What is the knowledge file limit that can be uploaded to train custom GPTs](https://community.openai.com/t/what-is-the-knowledge-file-limit-that-can-be-uploaded-to-train-custom-gpts/653244)
**Author:** [@freddyhelium82](https://community.openai.com/u/freddyhelium82)\ **Replies:** 17\ **Last updated:** [June 18, 2025, 4:53am UTC](https://community.openai.com/t/what-is-the-knowledge-file-limit-that-can-be-uploaded-to-train-custom-gpts/653244 "2025-06-18T04:53:12Z")
I want to create my own custom GPT that i can share with others via chat GPT store. I don’t have a chat GPT premium yet. Before subscribing i want to know one thing about custom GPT knowledge. I want to train my custom … --- ## [Files in custom GPT knowledge base disappeared](https://community.openai.com/t/files-in-custom-gpt-knowledge-base-disappeared/1098820)
**Author:** [@inbal.goldberger](https://community.openai.com/u/inbal.goldberger)\ **Replies:** 8\ **Last updated:** [May 4, 2025, 2:35pm UTC](https://community.openai.com/t/files-in-custom-gpt-knowledge-base-disappeared/1098820 "2025-05-04T14:35:12Z")
Dozens of files I uploaded to custom GPTs’ knowledge bases disappeared. These GPTs were in use for many months. In some cases a couple of files remained, but the rest (up to 18) were gone. AFAIK there’s no time limita… --- ## [Internal Knowledge (Google Drive Integration) - Support of textfiles (Markdown) with .md extension](https://community.openai.com/t/internal-knowledge-google-drive-integration-support-of-textfiles-markdown-with-md-extension/1223132)
**Author:** [@piet\_de](https://community.openai.com/u/piet_de)\ **Replies:** 1\ **Last updated:** [April 24, 2025, 5:32pm UTC](https://community.openai.com/t/internal-knowledge-google-drive-integration-support-of-textfiles-markdown-with-md-extension/1223132 "2025-04-24T17:32:12Z")
Please add support for indexing and querying .md (Markdown) text files in the Internal Knowledge feature of ChatGPT when connected to Google Drive. Rationale: Markdown is a widely used plain text format in software dev… --- ## [URGENT: Files Missing and Key Features Disabled Across Multiple Custom GPTs — Cannot Upload or Restore](https://community.openai.com/t/urgent-files-missing-and-key-features-disabled-across-multiple-custom-gpts-cannot-upload-or-restore/1210455)
**Author:** [@geronimo.tutusaus](https://community.openai.com/u/geronimo.tutusaus)\ **Replies:** 1\ **Last updated:** [April 22, 2025, 7:36pm UTC](https://community.openai.com/t/urgent-files-missing-and-key-features-disabled-across-multiple-custom-gpts-cannot-upload-or-restore/1210455 "2025-04-22T19:36:31Z")
Hi everyone, I’m reporting a major issue affecting many of my Custom GPTs, and from what I’ve seen in the forum and Help Center, I’m not the only one. :fire: Summary of the Problem All uploaded files have disappeared … --- ## [Is ChatGPT hallucinating details about your files too?](https://community.openai.com/t/is-chatgpt-hallucinating-details-about-your-files-too/1167197)
**Author:** [@PotatoTown](https://community.openai.com/u/PotatoTown)\ **Replies:** 2\ **Last updated:** [April 7, 2025, 5:00pm UTC](https://community.openai.com/t/is-chatgpt-hallucinating-details-about-your-files-too/1167197 "2025-04-07T17:00:05Z")
For the past 72 hours, using 4o, 4.5 or Legacy 4 in ChatGPT (Web, Mobile, App) is resulting in consistent hallucinations for details given in project files. It’s always been 90-95% accurate when it comes to file usage b… --- ## [Custom GPTs: SOME Knowledge files was lost](https://community.openai.com/t/custom-gpts-some-knowledge-files-was-lost/1102359)
**Author:** [@RiavvioAS](https://community.openai.com/u/RiavvioAS)\ **Replies:** 7\ **Last updated:** [March 24, 2025, 8:49am UTC](https://community.openai.com/t/custom-gpts-some-knowledge-files-was-lost/1102359 "2025-03-24T08:49:19Z")
This is weird! I have created 4 GPTs for a client. 3 those have deleted the knowledge files, 1 of those is still showing them. The knowledge files: they were OCRs of technical documents about elevators, nothing aga… --- ## [ChatGPT Custom GPT Cannot Access Uploaded Files (GetDownloadLinkError)](https://community.openai.com/t/chatgpt-custom-gpt-cannot-access-uploaded-files-getdownloadlinkerror/1129065)
**Author:** [@Douille](https://community.openai.com/u/Douille)\ **Replies:** 1\ **Last updated:** [March 3, 2025, 12:47pm UTC](https://community.openai.com/t/chatgpt-custom-gpt-cannot-access-uploaded-files-getdownloadlinkerror/1129065 "2025-03-03T12:47:57Z")
Description: I have a Custom GPT where I uploaded my project files to its knowledge base. For the first couple of days, file access worked correctly, but on the third day, ChatGPT stopped being able to access any files. … --- ## [How to restrict Assistance API for not using own knowledge base](https://community.openai.com/t/how-to-restrict-assistance-api-for-not-using-own-knowledge-base/1129008)
**Author:** [@vinit.pratap](https://community.openai.com/u/vinit.pratap)\ **Replies:** 2\ **Last updated:** [February 26, 2025, 5:22am UTC](https://community.openai.com/t/how-to-restrict-assistance-api-for-not-using-own-knowledge-base/1129008 "2025-02-26T05:22:28Z")
how to restrict Assistance API for not using own knowledge base. Currently if not getting in uploaded file its give result from own knowledge base. but i want result from upladed file. --- ## [Connecting to SharePoint to use files as knowledge base](https://community.openai.com/t/connecting-to-sharepoint-to-use-files-as-knowledge-base/1025307)
**Author:** [@mail61](https://community.openai.com/u/mail61)\ **Replies:** 2\ **Last updated:** [January 30, 2025, 2:35pm UTC](https://community.openai.com/t/connecting-to-sharepoint-to-use-files-as-knowledge-base/1025307 "2025-01-30T14:35:49Z")
Hi everyone, I am looking for a way to connect my GPT to one of our SharePoint folders. The goal is to build an assistant that helps users answering questions about a webshop. All relevant information is stored in docum… --- ## [Can ChatGPT learn the election results?](https://community.openai.com/t/can-chatgpt-learn-the-election-results/1105431)
**Author:** [@katarina.hybenova](https://community.openai.com/u/katarina.hybenova)\ **Replies:** 3\ **Last updated:** [January 29, 2025, 11:14pm UTC](https://community.openai.com/t/can-chatgpt-learn-the-election-results/1105431 "2025-01-29T23:14:03Z")
Hi, I work at a news organization and use ChatGPT for proofreading, and it’s getting a bit old that the model doesn’t know who won the election and ALWAYS corrects that Trump isn’t the president but a former president. I… --- ## [Daily Updation of Knowledgebase](https://community.openai.com/t/daily-updation-of-knowledgebase/1102040)
**Author:** [@sarthak.srivastava](https://community.openai.com/u/sarthak.srivastava)\ **Replies:** 1\ **Last updated:** [January 24, 2025, 7:33am UTC](https://community.openai.com/t/daily-updation-of-knowledgebase/1102040 "2025-01-24T07:33:38Z")
Hi all, I made a chatbot for which i had given 50 news article and and storing embedded in .npy file , I am not using any vector db. Now the main problem is there are many news article coming on daily basis , What shou… --- ## [Knowledge base refferences](https://community.openai.com/t/knowledge-base-refferences/1089274)
**Author:** [@shaiedri850](https://community.openai.com/u/shaiedri850)\ **Replies:** 0\ **Last updated:** [January 13, 2025, 7:48am UTC](https://community.openai.com/t/knowledge-base-refferences/1089274 "2025-01-13T07:48:00Z")
Hey guys, I creating agents on the platform and use them through the API (as usual (: ) . I have a constant issue with agent providing refferences and file names in the response. I know its a known issue and i read a lot… --- ## [Best Practices for Structuring a Documentation for File Search](https://community.openai.com/t/best-practices-for-structuring-a-documentation-for-file-search/1084510)
**Author:** [@leonov.art](https://community.openai.com/u/leonov.art)\ **Replies:** 0\ **Last updated:** [January 8, 2025, 3:57pm UTC](https://community.openai.com/t/best-practices-for-structuring-a-documentation-for-file-search/1084510 "2025-01-08T15:57:09Z")
Good day, colleagues, I want to create an assistant for my platform to help users by answering system-related questions. For example, users will be able to ask whether a particular functionality exists in the system, wh… --- ## [Mere presence of knowledge file screws up GPT OAuth API POST requests - no matter what the content](https://community.openai.com/t/mere-presence-of-knowledge-file-screws-up-gpt-oauth-api-post-requests-no-matter-what-the-content/1066510)
**Author:** [@chesterperls](https://community.openai.com/u/chesterperls)\ **Replies:** 1\ **Last updated:** [December 24, 2024, 4:56am UTC](https://community.openai.com/t/mere-presence-of-knowledge-file-screws-up-gpt-oauth-api-post-requests-no-matter-what-the-content/1066510 "2024-12-24T04:56:03Z")
Hi, I’m running into a bizarre issue which is driving me crazy. I have a custom GPT using OAuth to connect to our app. It works pretty well, right up until I upload a Knowledge file. I already have given it an openapi sc… [Next page](https://community.openai.com/tag/knowledge-files/417.md?match_all_tags=true&page=1&tags%5B%5D=knowledge-files)