# \#download-issues

**URL:** https://community.openai.com/tag/download-issues/1070.md

[Latest](https://community.openai.com/latest.md) · [Categories](https://community.openai.com/categories.md) · [Tags](https://community.openai.com/tags.md)

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## [\[Feature Request\] Ability to Export Individual / Single Chat Threads](https://community.openai.com/t/feature-request-ability-to-export-individual-single-chat-threads/1404037)

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**Author:** [@bhanuvikram](https://community.openai.com/u/bhanuvikram)\
**Replies:** 1\
**Last updated:** [October 12, 2026, 3:44am UTC](https://community.openai.com/t/feature-request-ability-to-export-individual-single-chat-threads/1404037 "2026-10-12T03:44:31Z")

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Problem Statement Currently, exporting data via Settings \> Data Controls only supports downloading the entire account’s chat history as a single bulk .zip archive containing all past conversations. For users who manage …

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## [Unable to Download Full Data Export – ZIP Corrupted from Privacy Portal](https://community.openai.com/t/unable-to-download-full-data-export-zip-corrupted-from-privacy-portal/1367660)

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**Author:** [@Dynamite0303](https://community.openai.com/u/Dynamite0303)\
**Replies:** 13\
**Last updated:** [September 16, 2026, 3:31pm UTC](https://community.openai.com/t/unable-to-download-full-data-export-zip-corrupted-from-privacy-portal/1367660 "2026-09-16T15:31:15Z")

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I’m experiencing issues with downloading my personal data export from https://privacy.openai.com/policies. I reached out to privacy@openai.com multiple times with NO Response. Export Size: ~308 GB Problem: The OpenA…

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## [ChatGPT data export ZIP downloads are incomplete/corrupted and cannot be extracted](https://community.openai.com/t/chatgpt-data-export-zip-downloads-are-incomplete-corrupted-and-cannot-be-extracted/1383110)

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**Author:** [@mihaipopa](https://community.openai.com/u/mihaipopa)\
**Replies:** 1\
**Last updated:** [June 9, 2026, 10:28pm UTC](https://community.openai.com/t/chatgpt-data-export-zip-downloads-are-incomplete-corrupted-and-cannot-be-extracted/1383110 "2026-06-09T22:28:14Z")

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Hello everyone, I am reporting what appears to be a reproducible issue with ChatGPT data export ZIP downloads. I requested a ChatGPT data export from ChatGPT settings / Data Controls around June 8–9, 2026. I received t…

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## [UK Phone Number Required for Codex BROKEN](https://community.openai.com/t/uk-phone-number-required-for-codex-broken/1380101)

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**Author:** [@arisrock](https://community.openai.com/u/arisrock)\
**Replies:** 7\
**Last updated:** [May 5, 2026, 5:12pm UTC](https://community.openai.com/t/uk-phone-number-required-for-codex-broken/1380101 "2026-05-05T17:12:42Z")

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When downloading CODEX, it asks for a phone number to login. For UK customers, Codex adds a ZERO after the +44 which does NOT work. So authentication is impossible. Example: I enter +44 7501 234567 but the system turns…