28

i can log in on my cell but on my laptop i am getting:
Oops!
You tried signing in with a different authentication method than the one you used during signup. Please try again using your original authentication method.

I paid for this.

@crit

1 Like
29

Guys, just go CONTINUE WITH GOOGLE, and the problem is solved.

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30

I’m also having this issue. The google auth I used to sign in no longer exists, because my company merged with another. No auth means I can’t login, I can’t even cancel my subscription, I can’t send myself an email or text to rest password.

I’m being charged, I can’t use the service, and I can’t cancel the service. Nothing from support. This is definitely grounds for taking the company to small claims court, which I’ll be doing shortly if they don’t resolve the issue.

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31

Experiencing the same. Open AI has incorrectly implemented the Google Authentication.

I guess AI wont be taking over anytime soon…

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32

I will happily join you. I also am being charged and cannot cancel my account.

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33

Heck, I just want to change my mind and use a different gmail account. Why the f can’t I? Every other site allows me to change the authentication method. And use both google and password to log in interchangeably. wtf

34

Hi Vinc!
I was trying to log in with google account directly on de field “email address” and password: it not worked.
Worked with botton: “Continue whith Google”

Best Regards

Luis

36

In my case, in the “log in” menu, I put the email, then I selected the option “I Forgot Password”. You should receive an email to change the password. Reset the password and login again. That solution works for me.
Regards!

37

I had the same issue for several months.

What worked for me was to login by clicking on ‘Continue with Microsoft Account’ (for others it might be ‘Continue with Google’). If this doesn’t work for you, you could try logging in via a different browser, different device, clear your cache, or change password.

Good luck!

1 Like
38

SOLVED !!! do not use the password , click on “continue with google” on the login page . u r gonna be directed to the account

39

continue with google has stopped working. this is really taking the piss!
I think they are doing this deliberately to force people to use paid service

Any suggestions?

40

Wiiiii tienes mucha razón, hice lo que dijiste y ya pude ingresar … :smiley: … muchas gracias …

41

I was blocked with the same problem when I choose “Continue to Google” and I input my gmail and password then successfully log in. This two log in method may be actually different, So just have a try to switch another that you may use before.

42

Has anyone figured out how to Log In after getting this Error? I reset my Password but still can’t get past the message ‘You tried signing in as (…), which is not the authentication method you used during sign up. Try again using the authentication method you used during sign up.’ message.

Thanks,

43

Thanks.Your method was appropriate for me

44

i got the opposite,
i sign up with google account and now i would to log in with my email and password,
And even if i created a password, open ai only allow me to connect with the 1rst method…

according to this answer it is no possible…
https://help.openai.com/en/articles/4936824-how-do-i-switch-my-authentication-method

Any update?

45

Hey, I had the same issue before, the thing that works for me is the next:

1.- First of all, I created my account using the Google account option
2.- Works fine but well, appears the issue that you mentioned
3.- After I tried different things, I use log with email option
4.- Used the recover password option and that works for me

46

Somebody help me! I can’t use ChatGPT because I’m stuck in the same loop.

Trying w/ Google only allows me to try and create a new account, but then I get this error message “This phone number is already linked to the maximum number of accounts.”

It is ridiculous.

1 Like
48

Yeah, looks like they store and compare the authentication method used the first time you connected. Now where Google started switching to Passkey a lot of people will get this error soon.

49

I have the same problem, is there any new methods to log in? i tried many times