# Workspace Problem in chatGPT

**URL:** <https://community.openai.com/t/workspace-problem-in-chatgpt/329419>\
**Category:** Bugs\
**Tags:** chatgpt\
**Created:** [August 25, 2023, 2:08pm UTC](https://community.openai.com/t/workspace-problem-in-chatgpt/329419 "2023-08-25T14:08:18Z")\
**Posts on this page:** 16\
**Page:** 1

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**Author:** ![himalayantigers](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/himalayantigers/32/184382_2.png) [@himalayantigers](https://community.openai.com/u/himalayantigers)\
**Post date:** [August 25, 2023, 2:08pm UTC](https://community.openai.com/t/workspace-problem-in-chatgpt/329419/1 "2023-08-25T14:08:18Z")

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Recently when I open ChatGPT in my browser, it says I have been added to a workspace and shows two workspaces with my same name and I cannot select both of them and i am stuck at the same point where I have to select one out of those two workspaces. How do I solve this? Has anyone faced similar things and if they solved it how they solved it? Using the ChatGPT in my phone doesn’t have the same problem.

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**Author:** ![jazzmoondj](https://avatars.discourse-cdn.com/v4/letter/j/35a633/32.png) [@jazzmoondj](https://community.openai.com/u/jazzmoondj)\
**Post date:** [August 25, 2023, 3:09pm UTC](https://community.openai.com/t/workspace-problem-in-chatgpt/329419/2 "2023-08-25T15:09:03Z")

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hi @himalayantigers I am facing the exact same thing from any platform iOS and MacBook Pro. Also from any browser Safari or Chrome!

No matter which of the two workspaces (both called Personal Account) you select the tab or window refreshes and your back to the same Workplaces selection pop-up.

I really love more people to highlight this bug if that face it to ensure face resolution.

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**Author:** ![himalayantigers](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/himalayantigers/32/184382_2.png) [@himalayantigers](https://community.openai.com/u/himalayantigers)\
**Post date:** [August 25, 2023, 3:33pm UTC](https://community.openai.com/t/workspace-problem-in-chatgpt/329419/3 "2023-08-25T15:33:21Z")

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The most frustrating part is that it doesn’t let us switch even if we try to. I even cleared my cache and cookies to see if its caused by that but that also didn’t work. Hopefully OpenAI team looks into it sooner.

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**Author:** ![og1997](https://avatars.discourse-cdn.com/v4/letter/o/4491bb/32.png) [@og1997](https://community.openai.com/u/og1997)\
**Post date:** [August 25, 2023, 4:09pm UTC](https://community.openai.com/t/workspace-problem-in-chatgpt/329419/4 "2023-08-25T16:09:55Z")

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I have the same problem as you. As soon as I select a workplace, the page is updated and the selection has to be made again. This creates an endless loop.

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**Author:** ![gupta1998gauri](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/gupta1998gauri/32/184460_2.png) [@gupta1998gauri](https://community.openai.com/u/gupta1998gauri)\
**Post date:** [August 25, 2023, 5:49pm UTC](https://community.openai.com/t/workspace-problem-in-chatgpt/329419/5 "2023-08-25T17:49:49Z")

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i am facing this :You’ve been added to the workspaces. You can switch between workspaces at any time in chatgpt.how to resolve this

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**Author:** ![VikT](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/vikt/32/184481_2.png) [@VikT](https://community.openai.com/u/VikT)\
**Post date:** [August 25, 2023, 7:07pm UTC](https://community.openai.com/t/workspace-problem-in-chatgpt/329419/6 "2023-08-25T19:07:24Z")

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Yeah! I am facing the same error. On the app phone is working good, but on the website is not working at all. You select whichever of two options, and it’s just redirecting you to the same point and never log in.

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**Author:** ![hnwangzili1](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/hnwangzili1/32/184484_2.png) [@hnwangzili1](https://community.openai.com/u/hnwangzili1)\
**Post date:** [August 25, 2023, 7:09pm UTC](https://community.openai.com/t/workspace-problem-in-chatgpt/329419/7 "2023-08-25T19:09:15Z")

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Yes, I have the same problem! I think it should be the problem of ChatGPT. I hope it can be resolved soon!

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**Author:** ![birajsubhraguha](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/birajsubhraguha/32/184496_2.png) [@birajsubhraguha](https://community.openai.com/u/birajsubhraguha)\
**Post date:** [August 25, 2023, 7:59pm UTC](https://community.openai.com/t/workspace-problem-in-chatgpt/329419/8 "2023-08-25T19:59:29Z")

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I solved it! DONT use your work/company/school email login. I awitched to my personal gmail account for login to chatGPT, and it works now!

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**Author:** ![himalayantigers](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/himalayantigers/32/184382_2.png) [@himalayantigers](https://community.openai.com/u/himalayantigers)\
**Post date:** [August 25, 2023, 8:10pm UTC](https://community.openai.com/t/workspace-problem-in-chatgpt/329419/9 "2023-08-25T20:10:58Z")

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Been using my personal email since the signup process but still the same thing. It is an infinite loop of trying to switch the workspace

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**Author:** ![jazzmoondj](https://avatars.discourse-cdn.com/v4/letter/j/35a633/32.png) [@jazzmoondj](https://community.openai.com/u/jazzmoondj)\
**Post date:** [August 29, 2023, 9:41am UTC](https://community.openai.com/t/workspace-problem-in-chatgpt/329419/10 "2023-08-29T09:41:17Z")

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Hi everyone, I just wanted to let you know the problem has been resolved for me and now I am able to use my access smoothly without any bugs or glitches.

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**Author:** ![dexterhenderson](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/dexterhenderson/32/340311_2.png) [@dexterhenderson](https://community.openai.com/u/dexterhenderson)\
**Post date:** [March 26, 2024, 3:34pm UTC](https://community.openai.com/t/workspace-problem-in-chatgpt/329419/11 "2024-03-26T15:34:25Z")

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Is workspace a scam? We can’t share chats, we can’t share context… what did I even pay for?

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**Author:** ![Belac\_James](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/belac_james/32/615453_2.png) [@Belac\_James](https://community.openai.com/u/Belac_James)\
**Post date:** [April 18, 2025, 8:18am UTC](https://community.openai.com/t/workspace-problem-in-chatgpt/329419/12 "2025-04-18T08:18:39Z")

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What was rthe fix because I am getting it now

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**Author:** ![Nadir\_Sinaceur](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/nadir_sinaceur/32/615525_2.png) [@Nadir\_Sinaceur](https://community.openai.com/u/Nadir_Sinaceur)\
**Post date:** [April 18, 2025, 10:50am UTC](https://community.openai.com/t/workspace-problem-in-chatgpt/329419/13 "2025-04-18T10:50:09Z")

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same unresolved problem . I have not found the fix on Google Chrome. Works on Safari

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**Author:** ![ahmed.mekallach](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/ahmed.mekallach/32/350161_2.png) [@ahmed.mekallach](https://community.openai.com/u/ahmed.mekallach)\
**Post date:** [April 22, 2025, 7:50pm UTC](https://community.openai.com/t/workspace-problem-in-chatgpt/329419/14 "2025-04-22T19:50:23Z")

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No solutions? I jsut got the same thing? What did you need to do to fix this issue. cache cleared and all..

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**Author:** ![Foxalabs](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/foxalabs/32/738355_2.png) [@Foxalabs](https://community.openai.com/u/Foxalabs)\
**Post date:** [April 22, 2025, 7:56pm UTC](https://community.openai.com/t/workspace-problem-in-chatgpt/329419/15 "2025-04-22T19:56:28Z")

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Hi Folks, to make sure your issue gets the right visibility, please make use of the support system on [help.openai.com](http://help.openai.com) and select the icon in the bottom right corner.

While I apricate the frustration, the developer forum has no connection to the ChatGPT side of things, only the API. Feel free to continue to discus this issue, but know that the best way to get the issue addressed is via the chatgpt support system.

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**Author:** ![polepole](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/polepole/32/740575_2.png) [@polepole](https://community.openai.com/u/polepole)\
**Post date:** [April 22, 2025, 8:39pm UTC](https://community.openai.com/t/workspace-problem-in-chatgpt/329419/16 "2025-04-22T20:39:13Z")

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> **[Errors with saving Custom GPTs - OpenAI Status](https://status.openai.com/incidents/01JSFJCKWQXMG6P2A2T98XBRV3)**
>
> We are investigating an issue with Custom GPTs. Users may see "Error saving GPT - Internal Server Error" when saving a Custom GPT.
