Why was my account deleted after accessing the moderation endpoint?

My account was first notified that it violated the policy, “Exploitation, harm, or sexualization of children”. After replying to the email, I connected to the moderation endpoint according to the official guidance, but it was still deleted after 14 days. Why? Can anyone help me!
There was no response to the email.

Hi @julianpte2023 ! I suggest you go to https://help.openai.com/en/ and contact the OpenAI support there directly (chat icon in the bottom right corner).