Why is my OpenAi determined, when i didnt do something wrong?

I got this Mail, but i dont understand why becaue i didn’t do anything wrong. I really want my Account back, but the help from the OpenAi.help.center didnt help me much. I dont know where to contect them, because the Help.center didn’t help me much.


After a thorough investigation, we have determined that you or a member of your organization are using the OpenAI API in ways that violate our policies.

Due to this breach we are halting access to the API immediately for the organization Personal. Common reasons for breach include violations of our usage policies or accessing the API from an unsupported location. You may also wish to review our Terms of Use.

If you believe this is in error and would like to appeal, please contact us through our help center. We will review appeals as soon as possible and will contact you if we reinstate access to the API.

Thanks for the help :slight_smile:

Maybe its based on your location… Where are you from anna?