Why did my subscription disappear the next day after paying for it?

Dear OpenAI Support Team,

I am writing to report an issue with my ChatGPT Plus subscription. I recently noticed that my subscription, which was paid for and valid until next month, is no longer active. Despite having paid for it just two days ago, my subscription has disappeared from my account.

I am hoping to receive some assistance in resolving this issue and having my subscription reinstated. I have been enjoying using ChatGPT Plus, and it has been a valuable tool for me, so I am eager to continue using it.

Please let me know what steps I should take to resolve this issue and have my subscription reinstated as soon as possible. Thank you for your help and support.

Sincerely,
Dmytro

1 Like

getting the same exact issue as yours. do you have any update on this one?

Unfortunately, nothing has changed yet.

Same issue here. I’ve seen many people sending emails but getting no answers whatsoever… But the thing is, i need GPT-4 to help me with some issues, but it’s gone… sad

I had a similar issue, bought the ChatGPT Plus subscription on Nov 8, and it’s disappeared today. I paid for one month’s service!