When loading two or more files into the assistant, the model does not respond for one of the files

While using the api assistant, I am facing a problem that when I upload two or more files to the created assistant, I am not getting the correct and expected responses.
The assistant model with the receive type should respond to messages based on the data provided in the attached files, when uploading one file there is no problem, but when uploading two files and trying to ask questions about information in different files, one question related to one file may generate a correct answer, but the question related to the other file may not get an answer at all. Please pay attention to this problem, fix it or explain why the model works this way.

Hi and welcome to the Developer Forum!

Can you give an example of this happening please?

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