When I log in to ChatGPT, I am prompted for a login failure and a message "something went wrong. please make sure your device's date and time are set properly"

ChatGPT
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OpenAI is not being transparent about the real issue. This is not a network error but a Play Integrity and SafetyNet issue, which is why it hasn’t been resolved. Essentially, your phone isn’t deemed trustworthy.

Here’s how to fix it:

  1. Pass SafetyNet and Play Integrity:

    • Ensure all your banking apps work on your phone. If they don’t, fix your phone until they do.
    • Once your banking apps are functioning, proceed to the next step.

  2. Clear Data on the ChatGPT App:

    • Disable any VPNs (usually not a major issue), then attempt to log in.
    • Sometimes, SafetyNet responses are cached for up to 24 hours, so you may need to wait and try again after this period.
    • Clear the ChatGPT app data before each attempt.

That’s all there is to it. There’s no magic involved. Your phone needs to pass SafetyNet and Play Integrity checks. Basic integrity passing is sufficient; strong integrity is not necessary.

I wasted a lot of time on this because OpenAI misled us, making us think this was a network or region error. It’s none of that. Try this it worked.

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