# Weekly reset redeem didnt worked

**URL:** <https://community.openai.com/t/weekly-reset-redeem-didnt-worked/1397894>\
**Category:** Feature Requests\
**Created:** [September 15, 2026, 8:28pm UTC](https://community.openai.com/t/weekly-reset-redeem-didnt-worked/1397894 "2026-09-15T20:28:26Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![elismasilva](https://avatars.discourse-cdn.com/v4/letter/e/a6a055/32.png) [@elismasilva](https://community.openai.com/u/elismasilva)\
**Post date:** [September 15, 2026, 8:28pm UTC](https://community.openai.com/t/weekly-reset-redeem-didnt-worked/1397894/1 "2026-09-15T20:28:26Z")

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Why was I given a reset option to use, but when I tried to use it, it wasn’t applied and simply disappeared? And now my plan has renewed, yet I still have to wait another 7 days before I can use it.