# Web searching within chatgpt plus not working **URL:** \ **Category:** Bugs\ **Created:** [November 6, 2023, 11:26pm UTC](https://community.openai.com/t/web-searching-within-chatgpt-plus-not-working/476138 "2023-11-06T23:26:27Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![james007](https://avatars.discourse-cdn.com/v4/letter/j/ed8c4c/32.png) [@james007](https://community.openai.com/u/james007)\ **Post date:** [November 6, 2023, 11:26pm UTC](https://community.openai.com/t/web-searching-within-chatgpt-plus-not-working/476138/1 "2023-11-06T23:26:27Z")
I am a plus user, web access not working, i put in following prompt… can you search the web for weather in new york now? This is reply i got… I’m sorry, but I cannot browse the web in real time. However, I can provide general information or answer questions based on my last update in January 2022. For current weather conditions, you would need to check a reliable weather website, app, or local news source. If you have other questions or need information on another topic, please let me know! ---
**Author:** ![scycer2](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/scycer2/32/235630_2.png) [@scycer2](https://community.openai.com/u/scycer2)\ **Post date:** [November 7, 2023, 12:04am UTC](https://community.openai.com/t/web-searching-within-chatgpt-plus-not-working/476138/2 "2023-11-07T00:04:27Z")
I have the exact same issue, no access to browse the internet via the chat UI. It feels like a new UI update was deployed but without a change to the backend it links to, i also can’t generate images. ![image](https://us1.discourse-cdn.com/openai1/original/3X/5/e/5ed44ef17a0d0c28480a33f9f87aed7c810f1024.png) ```auto You Can you browse or generate an image? ChatGPT ChatGPT I cannot browse the internet or access external databases to retrieve or generate images. However, I can create a text-based description of an image for you, and if you need an original image, I can assist you with ideas and guidance on how to create it using various software tools or techniques. If you're looking for something specific, feel free to ask! ``` ---
**Author:** ![priyans05](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/priyans05/32/236245_2.png) [@priyans05](https://community.openai.com/u/priyans05)\ **Post date:** [November 7, 2023, 6:46am UTC](https://community.openai.com/t/web-searching-within-chatgpt-plus-not-working/476138/3 "2023-11-07T06:46:24Z")
Same here. Even pdf upload is not working ---
**Author:** ![ma\_haozhe](https://avatars.discourse-cdn.com/v4/letter/m/77aa72/32.png) [@ma\_haozhe](https://community.openai.com/u/ma_haozhe)\ **Post date:** [November 7, 2023, 10:01am UTC](https://community.openai.com/t/web-searching-within-chatgpt-plus-not-working/476138/4 "2023-11-07T10:01:28Z")
Same problem here. I can still start a web browsing conversation on iOS app and continue the conversation with browsing capability on web UI. ---
**Author:** ![matt0sai](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/matt0sai/32/231142_2.png) [@matt0sai](https://community.openai.com/u/matt0sai)\ **Post date:** [November 7, 2023, 4:20pm UTC](https://community.openai.com/t/web-searching-within-chatgpt-plus-not-working/476138/5 "2023-11-07T16:20:20Z")
Having issues with the app as well, new UI but features not enabled yet. On Android ---
**Author:** ![frbddnforest](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/frbddnforest/32/197418_2.png) [@frbddnforest](https://community.openai.com/u/frbddnforest)\ **Post date:** [December 30, 2023, 3:43pm UTC](https://community.openai.com/t/web-searching-within-chatgpt-plus-not-working/476138/6 "2023-12-30T15:43:27Z")
Purchased Plus but ALL of data analysis AND all access requests to external web links fail. With the tool ‘web browser’ , I got error: Error browsing and prompt starting with: ’ It seems there was an issue accessing the specified URL directly. ’ Any fix ? I paid the subscription for these services, but all requests fails and seems not legit. ---
**Author:** ![ImpendingDoon](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/impendingdoon/32/286284_2.png) [@ImpendingDoon](https://community.openai.com/u/ImpendingDoon)\ **Post date:** [January 12, 2024, 8:50pm UTC](https://community.openai.com/t/web-searching-within-chatgpt-plus-not-working/476138/7 "2024-01-12T20:50:39Z")
Having a similar issue. I ask my GPT to search specific URLs. I get an error: “I encountered a technical issue that prevented me from retrieving the information from that site.” When I aks for specifics, it says it’s a “tool\_error” that is causing it. Anyone else? ---
**Author:** ![mail.reknew](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/mail.reknew/32/212516_2.png) [@mail.reknew](https://community.openai.com/u/mail.reknew)\ **Post date:** [January 17, 2024, 6:35pm UTC](https://community.openai.com/t/web-searching-within-chatgpt-plus-not-working/476138/8 "2024-01-17T18:35:41Z")
This used to work, is broken now. Is this a regression? Intentional? Reason why if intentional? Really wish OpenAI folks would weigh in here, this makes GPT Plus way less helpful.