Conversations started on web app on chrome using a plugin that render a view, working under normal condition and displaying the view as expected, fail to display the exact same view when reloading the conversation. This can be noticed just reloading the current page, or navigating to another conversation and coming back. When the conversation reloads, the view remains in loading state.
I’ve tried on Louis Vuitton, Booking and AllTrails apps. All 3 have the issue.
The issue is not affecting the iOS app. Conversations started on this surface can be reloaded easily.
Here are 3 conversation ids showing the issue for each of them:
- Louis Vuitton: 6a7104c2-5898-83eb-9a7d-479451d2a825
- Booking: 6a710255-8ac8-83eb-8a25-dab329273185
- AllTrails: 6a710715-ff18-83eb-81f1-3f3be3c7f230
Here is a working conversation id of AllTrails for comparaison (conversation started on iOS app, reloads on iOS app without any issue - remember that due to the other issue this conversation can’t be seen from the web app): 6a7107ad-3a84-83ed-858f-4714ba1acab9