memocrn
109
on Windows:
chrome don’t work
edge don’t work
firefox don’t
brave don’t work
on MacOS:
Safari works
Chrome don’t work
on iOS:
ChatGPT App works
1 Like
Same issue, worked on mobile browser but not on website. Using google log in for the account.
ryan28
111
Same here, it was intermittent for a minute, but now it’s just totally unusable. I still have access to all of my chat history, but no new chats and definitely not able to build a GPT yet. I can confirm that there is no place indicating outages anywhere. Their last update is from yesterday.
It’s frustrating to pay for this service and not be able to use it. I’d even be willing to pay more if it worked all the time.
Edit: The app does work, Android.
Edit 2: I am able to use my phone for starting new chats, and they will show up in my chat history when I refresh the website. This way, I can still work on these projects and have the record of the chat saved.
Same here, GPT is not operational for me for a day or more, and I have a paid subscription. This is unacceptable.
canals
113
Same here. Desktop down, Mobil app working
I think they are blocking IP, its probably working on your phone on mobile internet right? Try wifi and you will get blocked again most likely
I am facing the same issue here, a paid user.
Please advise!!
same here, chat gpt plus member, on my free account it works totally fine, wtf?.
Same issue here since yesterday… what we can do to fix it?
7oker
118
Same here - chrome and Edge doesn’t work. Moblie is working. I’m paid user.
Clearing cookis doesnt work. Problem exist at least 24h
Same issue here. Have the paid version but unfortunately unable to sign in. Neither Chrome nor Edge is working and have cleared all my cookies, restarted my computer. Hope you guys are able to fix this soon!!
2 Likes
Same here - chrome and Edge doesn’t work , Mobile too (from France) network or 5g . I’ve had this message for 5 and a half hours! We ran into an issue while signing you in, please take a break and try again soon.
whymoki
121
I think we need to wait for the site to work. Most likely, everyone has this problem…
same here but. iam curious. its only on my work-pc. a other one is fine. both are in the same network
1 Like
maybe they are blocking work IP addesses. Is eveyrone else using work laptops? & if so does their personal laptop work?
We ran into an issue while signing you in, please take a break and try again soon.
Do you know why I got this message. As soon as I paid for the premium service. I cannot use it.
2 Likes
Zast
126
Receiving error in moderation chat message. While trying other browsers/incognito, it states ‘We ran into an issue while signing you in, please take a break and try again soon.’
1 Like
Im getting the same error. I was in the middle of using it and then I kept getting a Error in Moderator and then logged out and tried logging back in and I can’t. I have pro this is disappointing.
2 Likes
Same issue. I’ve been getting error messages since yesterday.
It looks like a capacity issue and I have a paid account like the rest of you.
I wouldn’t mind if OpenAI would use an honest error message and say: “Hey, we’re having capacity issues. Our humblest apologies. We are working to fix the problem very soon. Please try again in a few hours.”
But, the current error message makes it sound like it is MY fault.
Come on, OpenAI, you got all of us excited about creating GPTs. You had to anticipate it would increase demand on the network with everyone wanting to try it out.
I was going to cancel my Claude2 account thinking I didn’t needed it anymore now that GPT-4 Turbo has an input capacity of “300 pages.” However, this seems a bit meaningless if you can’t access the model.
1 Like
