# Voice AI people: Are you using Agents SDK on prod?

**URL:** <https://community.openai.com/t/voice-ai-people-are-you-using-agents-sdk-on-prod/1380748>\
**Category:** API\
**Tags:** agents, agents-sdk\
**Created:** [May 12, 2026, 4:54pm UTC](https://community.openai.com/t/voice-ai-people-are-you-using-agents-sdk-on-prod/1380748 "2026-05-12T16:54:39Z")\
**Posts on this page:** 1\
**Showing post:** 3

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**Author:** ![VeitB](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/veitb/32/712987_2.png) [@VeitB](https://community.openai.com/u/VeitB)\
**Post date:** [May 13, 2026, 2:59pm UTC](https://community.openai.com/t/voice-ai-people-are-you-using-agents-sdk-on-prod/1380748/3 "2026-05-13T14:59:58Z")

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Hi @f10w!

I am probably biased here, but I wanted to add a few details.

The Agents SDK did get a major recent update, centered on Sandbox Agents, controlled execution environments, memory/resume, and harness customization. The caveat is that this is still version 0.14.0.

Just a few days ago, the default model for realtime agents was updated to the newest model, gpt-realtime-2.

In the context of using the newest realtime models, I suggest following the best practices guidance. I recently created a list of relevant sources and will link it below.

Hope this helps!

[https://openai.com/index/the-next-evolution-of-the-agents-sdk/](https://openai.com/index/the-next-evolution-of-the-agents-sdk/)

> [@New Realtime Voice Models in the API](https://community.openai.com/t/new-realtime-voice-models-in-the-api/1380471/3):
>
> Additional Documentation and Guides related to this release: [Realtime and audio](https://developers.openai.com/api/docs/guides/realtime) Updated overview for choosing between voice agents, realtime translation, realtime transcription, and request-based audio APIs. It explicitly routes low-latency voice agents to gpt-realtime-2. [Using realtime models](https://developers.openai.com/api/docs/guides/realtime-models-prompting) New/updated prompting guide for gpt-realtime-2, including reasoning effort, preambles, tool policies, unclear audio handling, exact entity capture, and long-session behavior. [Voice agents](https://developers.openai.com/api/docs/guides/voice-agents) Updat…

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