# Vector store indexing is currently not completing/hanging **URL:** \ **Category:** API\ **Created:** [April 15, 2026, 7:25pm UTC](https://community.openai.com/t/vector-store-indexing-is-currently-not-completing-hanging/1379058 "2026-04-15T19:25:54Z")\ **Posts on this page:** 19\ **Page:** 1
**Author:** ![clive2](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/clive2/32/448941_2.png) [@clive2](https://community.openai.com/u/clive2)\ **Post date:** [April 15, 2026, 7:25pm UTC](https://community.openai.com/t/vector-store-indexing-is-currently-not-completing-hanging/1379058/1 "2026-04-15T19:25:54Z")
Currently Vector Store indexing doesn’t appear to be completing, running for 20 mins on a 220kb PDF file. Its been like this since at least past 2 hours ---
**Author:** ![Rafael-Ed](https://avatars.discourse-cdn.com/v4/letter/r/ed655f/32.png) [@Rafael-Ed](https://community.openai.com/u/Rafael-Ed)\ **Post date:** [April 15, 2026, 7:32pm UTC](https://community.openai.com/t/vector-store-indexing-is-currently-not-completing-hanging/1379058/2 "2026-04-15T19:32:41Z")
I was about to make a post about this. You can reproduce this even from the UI, at [platform.openai.com](http://platform.openai.com): create a new vector store then upload any file to it. It will never actually show inside the vector store. Not even as “in\_progress”, it’s just not there at all. The same happens if you try to associate an already existing file through the API. Seems this issue has returned: t/uploaded-file-is-not-linked-to-vector-store/1336290 ![image](https://us1.discourse-cdn.com/openai1/original/4X/8/1/f/81fbae35011ff66cf5f39cad782b55aa084ace4c.png) ---
**Author:** ![clive2](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/clive2/32/448941_2.png) [@clive2](https://community.openai.com/u/clive2)\ **Post date:** [April 15, 2026, 7:34pm UTC](https://community.openai.com/t/vector-store-indexing-is-currently-not-completing-hanging/1379058/3 "2026-04-15T19:34:38Z")
Yeah thanks, same thing as me So annoying, I have a product demo in 3 hours time ! ---
**Author:** ![Rafael-Ed](https://avatars.discourse-cdn.com/v4/letter/r/ed655f/32.png) [@Rafael-Ed](https://community.openai.com/u/Rafael-Ed)\ **Post date:** [April 15, 2026, 7:51pm UTC](https://community.openai.com/t/vector-store-indexing-is-currently-not-completing-hanging/1379058/4 "2026-04-15T19:51:30Z")
Seems these jobs are catching up very slowly. Files added to a vector store 30+ minutes ago are finally starting to appear in it. ---
**Author:** ![pedobi7](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/pedobi7/32/150146_2.png) [@pedobi7](https://community.openai.com/u/pedobi7)\ **Post date:** [April 15, 2026, 8:52pm UTC](https://community.openai.com/t/vector-store-indexing-is-currently-not-completing-hanging/1379058/5 "2026-04-15T20:52:01Z")
Same Problem here. Please fix. ---
**Author:** ![Crossur](https://avatars.discourse-cdn.com/v4/letter/c/c89c15/32.png) [@Crossur](https://community.openai.com/u/Crossur)\ **Post date:** [April 15, 2026, 9:02pm UTC](https://community.openai.com/t/vector-store-indexing-is-currently-not-completing-hanging/1379058/6 "2026-04-15T21:02:08Z")
Exact same thing is happening to me here ---
**Author:** ![Pedro\_Ringuelet](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/pedro_ringuelet/32/663833_2.png) [@Pedro\_Ringuelet](https://community.openai.com/u/Pedro_Ringuelet)\ **Post date:** [April 15, 2026, 10:12pm UTC](https://community.openai.com/t/vector-store-indexing-is-currently-not-completing-hanging/1379058/7 "2026-04-15T22:12:43Z")
Same issue here. Files uploaded via API are not appearing in the vector store — not even as `in_progress`. Reproducing consistently as of the last hour. Hopefully this gets resolved soon, it’s blocking production workflows. ---
**Author:** ![arisrock](https://avatars.discourse-cdn.com/v4/letter/a/b3f665/32.png) [@arisrock](https://community.openai.com/u/arisrock)\ **Post date:** [April 15, 2026, 11:51pm UTC](https://community.openai.com/t/vector-store-indexing-is-currently-not-completing-hanging/1379058/8 "2026-04-15T23:51:05Z")
I’m experiencing the same. ---
**Author:** ![victor9000](https://avatars.discourse-cdn.com/v4/letter/v/e95f7d/32.png) [@victor9000](https://community.openai.com/u/victor9000)\ **Post date:** [April 16, 2026, 12:36am UTC](https://community.openai.com/t/vector-store-indexing-is-currently-not-completing-hanging/1379058/9 "2026-04-16T00:36:47Z")
I’m seeing files hanging in `in_progress` for over an hour, and one finally completed with an error: ```auto { "id": "...", "object": "vector_store.file", "usage_bytes": 0, "created_at": 1776293392, "vector_store_id": "...", "status": "failed", "last_error": { "code": "server_error", "message": "An internal error occurred." }, "chunking_strategy": { "type": "static", "static": { "max_chunk_size_tokens": 800, "chunk_overlap_tokens": 400 } }, "attributes": {} } ``` ---
**Author:** ![victor9000](https://avatars.discourse-cdn.com/v4/letter/v/e95f7d/32.png) [@victor9000](https://community.openai.com/u/victor9000)\ **Post date:** [April 16, 2026, 1:06am UTC](https://community.openai.com/t/vector-store-indexing-is-currently-not-completing-hanging/1379058/10 "2026-04-16T01:06:48Z")
@OpenAI_Support Any idea what’s going on here? All the files I submit for vector store indexing are hanging for over an hour and finally resolve with error: `An internal error occurred` ---
**Author:** ![arisrock](https://avatars.discourse-cdn.com/v4/letter/a/b3f665/32.png) [@arisrock](https://community.openai.com/u/arisrock)\ **Post date:** [April 15, 2026, 11:49pm UTC](https://community.openai.com/t/vector-store-indexing-is-currently-not-completing-hanging/1379058/11 "2026-04-15T23:49:57Z")
Are others experiencing issues with the vector store not attaching uploads to vector stores? Doesn’t work when attaching files to a vector store manually or via API. Irrespective of size or format of the file. txt. PDF, MD all fail to attach, but files are uploaded. ---
**Author:** ![vini.dpr](https://avatars.discourse-cdn.com/v4/letter/v/7ba0ec/32.png) [@vini.dpr](https://community.openai.com/u/vini.dpr)\ **Post date:** [April 16, 2026, 2:30am UTC](https://community.openai.com/t/vector-store-indexing-is-currently-not-completing-hanging/1379058/12 "2026-04-16T02:30:18Z")
Same issue here. Files upload and attach correctly via API, but remain stuck in “in\_progress” indefinitely and never reach “completed”. I’ve reproduced this with multiple files and also with newly created vector stores, so it doesn’t seem isolated. This is currently blocking usage on my side. Any updates would be appreciated. ---
**Author:** ![saida\_n](https://avatars.discourse-cdn.com/v4/letter/s/85f322/32.png) [@saida\_n](https://community.openai.com/u/saida_n)\ **Post date:** [April 16, 2026, 4:37am UTC](https://community.openai.com/t/vector-store-indexing-is-currently-not-completing-hanging/1379058/13 "2026-04-16T04:37:34Z")
Does anyone have any updates on this issue?? Same problem I am having right now… ---
**Author:** ![christian.pallaria](https://avatars.discourse-cdn.com/v4/letter/c/838e76/32.png) [@christian.pallaria](https://community.openai.com/u/christian.pallaria)\ **Post date:** [April 16, 2026, 4:45am UTC](https://community.openai.com/t/vector-store-indexing-is-currently-not-completing-hanging/1379058/14 "2026-04-16T04:45:50Z")
Same here…no solution until now…is there any way to warn OpenAI customer care? Are they aware of this issue? @OpenAI_Support any idea? Can you please drop a reply at least stating you are looking into this? We have a very important demo in a few hours… ---
**Author:** ![Crossur](https://avatars.discourse-cdn.com/v4/letter/c/c89c15/32.png) [@Crossur](https://community.openai.com/u/Crossur)\ **Post date:** [April 16, 2026, 12:31pm UTC](https://community.openai.com/t/vector-store-indexing-is-currently-not-completing-hanging/1379058/16 "2026-04-16T12:31:16Z")
Seems to be okay now, I just added multiple files at a time to my vector store, they uploaded pretty quick ---
**Author:** ![VeitB](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/veitb/32/712987_2.png) [@VeitB](https://community.openai.com/u/VeitB)\ **Post date:** [April 16, 2026, 12:53pm UTC](https://community.openai.com/t/vector-store-indexing-is-currently-not-completing-hanging/1379058/17 "2026-04-16T12:53:33Z")
I was just pinged by the team, and they were unable to reproduce the issue. Since an earlier post in this topic suggests it may already be resolved, please try attaching files to vector stores again. If you are still running into the issue, please share a few request IDs and I will forward them promptly so the team can take a look. ---
**Author:** ![thevaletutto](https://avatars.discourse-cdn.com/v4/letter/t/ecccb3/32.png) [@thevaletutto](https://community.openai.com/u/thevaletutto)\ **Post date:** [April 18, 2026, 2:18pm UTC](https://community.openai.com/t/vector-store-indexing-is-currently-not-completing-hanging/1379058/18 "2026-04-18T14:18:23Z")
Same issue here except mine doesn’t take 30 minutes just never comes back and then produces error message. I hate being an alpha beta client. I’m not paying for this and they’re not paying me for this. Totally unacceptable. ---
**Author:** ![OpenAI\_Support](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/openai_support/32/561845_2.png) [@OpenAI\_Support](https://community.openai.com/u/OpenAI_Support)\ **Post date:** [April 20, 2026, 1:40am UTC](https://community.openai.com/t/vector-store-indexing-is-currently-not-completing-hanging/1379058/19 "2026-04-20T01:40:00Z")
Hey everyone, This issue seems transient so we would really appreciate, if someone can share the request id for the failing vector store request. We can use it to debug the issue. Thanks! ---
**Author:** ![Prashant\_Pardesi](https://avatars.discourse-cdn.com/v4/letter/p/f9ae1b/32.png) [@Prashant\_Pardesi](https://community.openai.com/u/Prashant_Pardesi)\ **Post date:** [April 26, 2026, 11:27am UTC](https://community.openai.com/t/vector-store-indexing-is-currently-not-completing-hanging/1379058/20 "2026-04-26T11:27:04Z")
Closed on April 26, 2026, 11:27am UTC