# Upgraded my plan, but it says "You’ve hit your usage limit.", but I have not used it yet! **URL:** \ **Category:** Bugs\ **Created:** [June 16, 2026, 6:31pm UTC](https://community.openai.com/t/upgraded-my-plan-but-it-says-you-ve-hit-your-usage-limit-but-i-have-not-used-it-yet/1383916 "2026-06-16T18:31:00Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![th-3333](https://avatars.discourse-cdn.com/v4/letter/t/ea666f/32.png) [@th-3333](https://community.openai.com/u/th-3333)\ **Post date:** [June 16, 2026, 6:31pm UTC](https://community.openai.com/t/upgraded-my-plan-but-it-says-you-ve-hit-your-usage-limit-but-i-have-not-used-it-yet/1383916/1 "2026-06-16T18:31:01Z")
It’s been like this for days! I thought maybe it was a bug and it would work it self out but I still can’t use codex! still says I’m at my usage limit. ``■ You’ve hit your usage limit. Upgrade to Plus to continue using Codex (chatgpt(dot)com/explore/plus), or try again at Jul 10th, 2026 2:02 PM.`` I’ve tried updating, I’ve tried logging out and back in, etc… NOTE: I’m using the codex CLI. my dashboard shows 0 token usage! ![image](https://us1.discourse-cdn.com/openai1/original/4X/9/c/9/9c9867236230ba62b6e85831dfad4b0f0a139e29.png) ---
**Author:** ![OpenAI\_Support](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/openai_support/32/561845_2.png) [@OpenAI\_Support](https://community.openai.com/u/OpenAI_Support)\ **Post date:** [June 18, 2026, 4:13pm UTC](https://community.openai.com/t/upgraded-my-plan-but-it-says-you-ve-hit-your-usage-limit-but-i-have-not-used-it-yet/1383916/2 "2026-06-18T16:13:50Z")
Welcome to the dev Community! @th-3333 Since you’re still seeing a Codex usage-limit message even after logging out/in and updating, and your dashboard shows 0 token usage, this may need an account-level investigation. Could you please create a support ticket? Once you have the case ID, share it here and I’ll take a closer look to help investigate further. ~ Smith ---
**Author:** ![johnny.wesley](https://avatars.discourse-cdn.com/v4/letter/j/a87d85/32.png) [@johnny.wesley](https://community.openai.com/u/johnny.wesley)\ **Post date:** [June 18, 2026, 6:56pm UTC](https://community.openai.com/t/upgraded-my-plan-but-it-says-you-ve-hit-your-usage-limit-but-i-have-not-used-it-yet/1383916/3 "2026-06-18T18:56:24Z")
I’m having this same issue. @th-3333 did you get it figured out? I created a support ticket through the openai support chat, and escalated it to a support specialist, but didn’t receive a case number. ---
**Author:** ![johnny.wesley](https://avatars.discourse-cdn.com/v4/letter/j/a87d85/32.png) [@johnny.wesley](https://community.openai.com/u/johnny.wesley)\ **Post date:** [June 18, 2026, 7:32pm UTC](https://community.openai.com/t/upgraded-my-plan-but-it-says-you-ve-hit-your-usage-limit-but-i-have-not-used-it-yet/1383916/4 "2026-06-18T19:32:43Z")
I logged out of chatgpt platforms (codex and web) and logged back in and it seems to have fixed the issue. I previously had only logged out of codex. ---
**Author:** ![comcap](https://avatars.discourse-cdn.com/v4/letter/c/e9a140/32.png) [@comcap](https://community.openai.com/u/comcap)\ **Post date:** [June 20, 2026, 1:26am UTC](https://community.openai.com/t/upgraded-my-plan-but-it-says-you-ve-hit-your-usage-limit-but-i-have-not-used-it-yet/1383916/5 "2026-06-20T01:26:59Z")
Same issue here. Codex in VScode, log in via API. Happened just after upgrading to plus. ---
**Author:** ![system](https://us1.discourse-cdn.com/openai1/original/4X/8/7/c/87c2e81543bbb01aa9641aeef8fe14cab5e9590a.png) [@system](https://community.openai.com/u/system)\ **Post date:** [June 29, 2026, 8:11pm UTC](https://community.openai.com/t/upgraded-my-plan-but-it-says-you-ve-hit-your-usage-limit-but-i-have-not-used-it-yet/1383916/6 "2026-06-29T20:11:08Z")
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