Hi, I’m experiencing a consistent issue when uploading standard .JPG images to ChatGPT (via the browser version).
Even though the images are valid .JPG files (not renamed, not corrupted, and open fine on my device), ChatGPT returns the error:
“This image is unavailable because it is of an unsupported file type.”
This issue has been happening for over 2 days, and I’ve seen several other users report the same problem. It occurs across different browsers (Chrome, Edge, Firefox) and even on mobile.
I’ve already:
Cleared cache/cookies
Disabled all extensions
Tried different devices
Uploaded new .JPG files freshly saved from various editors
Nothing has worked so far.
This bug is disrupting my workflow significantly because I rely on image uploads for text recognition (OCR-style tasks with quote-based content).
Would really appreciate if the OpenAI team could acknowledge and investigate this issue.
Thanks in advance!