Hi everyone,
I’ve been using ChatGPT for summarizing legal documents and have recently encountered an issue that I can’t seem to resolve. I’ve been able to upload and summarize up to 100 PDFs without any problems. However, starting a few days ago, I noticed that I am no longer able to upload PDFs from my work computer.
Here’s what I’ve tested and observed:
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Internet Connection: I tested switching between my VPN connections (from Vodafone to Ziggo), and I also tried without the VPN, but the issue persists. My internet connection seems to be fine.
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Other Computers: I tested the upload functionality on my personal computer, and everything works fine. The issue only happens when I try to upload PDFs from my work computer.
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Cache and Browser: I’ve cleared my cache and logged in again, but I still can’t upload the PDFs from my work computer. I also tried using different browsers, but the issue remains.
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Other Websites: I verified that I can upload PDFs to other websites without any issues, so it seems specific to the interaction between my work computer and ChatGPT.
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Possible Blockage or Rate Limiting: I suspect that my work computer might be blocked by ChatGPT due to high usage, or it could be an issue with rate limiting (as I’ve been uploading large batches of documents). I’ve tried to test if this is the case, but I’m not sure how to verify if ChatGPT has temporarily limited my requests.
Has anyone experienced a similar issue? Do you think it could be related to rate limiting or some form of blockage on the ChatGPT side? Any suggestions on how to troubleshoot or resolve this?
Thanks in advance for any help or insights!