"Unable to retrieve builder profile"

Grats on launching GPT store, but when I tried to launch my GPT I find this issue causing, which disrupted the saving and publishing of GPT, sometimes even causing loop. anyone facing a similar problem?

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Welcome. Do you have any other details? Is it giving you a specific error? Screenshot of what’s happening?

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What happens when you click the edit button (pencil icon) in the top right of the “Unable to Load your…” message?

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same

Weird.

Did you cancel ChatGPT Plus?

Might need to reach out to help.openai.com

Good luck.

ETA: Mine’s not showing either currently… might be a problem on the backend…

builder

I have the same issue, are they rolling it out solwly?

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still on Plus, , not being able to publish today is fine but disruption on updating and problemshooting is just frustrating

This might be related…

Service degradation in ChatGPT Subscribe

Update - We continue to investigate the issue.
Jan 10, 2024 - 21:38 PST

Update - We are continuing to investigate the issue.
Jan 10, 2024 - 21:14 PST

Investigating - We are currently investigating degraded service in ChatGPT where pages are loading slower than normal impacting potentially all users.
Jan 10, 2024 - 20:41 PST

It’s one of the perks with using bleeding edge tech…

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This is the reason experiencing a mix of problems at the moment.

got it, we now have enough time to try other GPTs in the store i guess lol

I think I may know why this is happening. (this is just a guess) I had gone in two weeks ago and made it so that it will not display any URL or Name under each GPT by turning these off in the Builder profile. I think anyone who did that may be seeing this error now.

“Unable to retrieve builder profile”

Just a hunch.

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