Hi OpenAI team,
I’m currently subscribed to ChatGPT Plus and am trying to add my VAT ID for proper invoicing. I followed the standard procedure:
Profile > Settings > My Plan > Manage my subscription
This redirects me to the Stripe billing portal, but I can’t find any field or option to update or add VAT information under billing details.
I came across this thread here: [Not able to add VAT ID in billing - support team not responding], and I’m facing the same issue. The user there mentioned reaching out to the team via the chatbot. However, I’m unable to locate the ChatGPT customer service chatbot.
Could someone from the team please assist or advise on how I can add my VAT number to ensure my future invoices are compliant?
Thanks in advance!