Hello, I’m a paid user and I have a long chat where I am analyzing data and brainstorming building a pilot program for my community. I used to be able to upload files here but it suddenly stopped a week ago and I keep getting errors now. Either the upload button is greyed out or it errors with: “It seems there was an issue processing the file. Could you please re-upload it? I’ll analyze the data and calculate the confidence improvement levels as soon as I have access. Let me know how you’d like to proceed! ” then I try again and it says “It seems there’s still an issue accessing the file.”
I have downloaded the Chat open AI client and have tried on two browsers and I get the same issue in all places. I am able to upload files in a new chat, but I need the history from the old chat.