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Issue: Two-Factor Authentication is Missing under Data-Controls in Settings

Login: Utilizes “Continue with Google” which uses Google email address to login to my Google Account.
Summary: Unable to download ChatGpt Plugins that require Two-Factor authentication. When attempting to turn on Two-Factor in Settings >Data Controls, that option is missing. This same thing is happening across all browsers (Chorome, Firefox & Edge) when checking settings in ChatGpt.

i have a ChatGPT Plus subscription as well.

Google Extensions & ChatGPT plugins: I already tested disabling all extensions & plugins, and the issue persists.

What could be causing this. Is Two-factor not available officially right now?

8 Likes
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I’m having the same problem right now. Did you ever get this resolved? Thanks

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+1 Though maybe if you have it on in Google, that’s why?

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Yep I am facing that problem too… And I use a chatGPT account, not Google one. Can anyone help me get the missing 2FA option back? Thanks!

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I have the same issue, openai account registred by mail. No 2FA option available, since the beginning

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Same here, the option is missing from the menu.
And I need to write another sentence, because the forum system doesn’t accept only the first (?)

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I have the same issue as @pca3417 .
And I need to write another sentence too …

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same here… registered via email, active GTP Plus subscription. No option to enable 2FA.

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Me too. I have not linked my account, just the bare openAI account and no 2FA.
It seems to be important, as hackers are increasingly active with ChatGPT.

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As of Monday, June 12 2023, new 2FA/MFA enrollments are temporarily paused.

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This is very frustrating. I cannot install some important plugins because OpenAI is requiring 2FA, but there’s no way to enable it.

I thought maybe this was because I logged in via Google Authenticate, so I actually cancelled my subscription and deleted my account — which led to a big headache because then i couldn’t verify using my mobile number (OpenAI won’t release the old account details when you delete the account.)

I’ve wasted a stupid amount of time on this., It would be very helpful if you communicated your plans to your user base and to your plugin developers.

^Rich

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Please re-enable the enrollment ability or AT LEAST elaborate on why this decision is being taken… As a ChatGPT Plus member, security of my data should have the highest priority. It’s 2023.

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Any updates on this? It’s quite important…

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Another small company that doesn’t have the money to re-enable the 2FA feature or at least explain the reason for disabling it. What do you do then?