"this model doesnt support canvas"

with the canvas roll out ive had issues using any of the chats on ios, it says “this model doesnt support canvas” suddenly in a chat I was actively using… even if the chat didnt use canvas, it greys out the send button. the weird thing is it does this for a couple hours and then goes back to normal. on desktop it only renders the threads using canvas unusable but i can start a new thread and use that, this also happens the same time the ios app is having issues and then the broken threads come back to life for a bit. Ive been dealing with this since yesterday and contacted support

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oh and it wont let me change models either, they are all greyed out