The bottom box doesn't appear at the end of a conversation

this is what it usually should be but after the memory update it for some reason breaks it and it doesn’t show up like in this picture

I did talk to the support team first before making this I got an email giving me some possible things I can do a total of five four of them I already did one that I didn’t do clear cache and cookies I did that and it somehow fixed it? thanks, openAI support hopefully it doesn’t pop up again