# Subscription not active even after payment

**URL:** <https://community.openai.com/t/subscription-not-active-even-after-payment/971441>\
**Category:** ChatGPT\
**Tags:** account-problem\
**Created:** [October 8, 2024, 10:16am UTC](https://community.openai.com/t/subscription-not-active-even-after-payment/971441 "2024-10-08T10:16:02Z")\
**Posts on this page:** 1\
**Page:** 1

<div class="post-metadata">

**Author:** ![Kirankumar](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/kirankumar/32/450283_2.png) [@Kirankumar](https://community.openai.com/u/Kirankumar)\
**Post date:** [October 8, 2024, 10:16am UTC](https://community.openai.com/t/subscription-not-active-even-after-payment/971441/1 "2024-10-08T10:16:02Z")

</div>

Hi,  
I bought plus service through my app on the phone today, its been over 6 hrs and still the subscription is not active. The money got deducted instantly but no service still.

No idea what to do now.