I keep getting told I don’t have a subscription despite paying for chatgpt 4-plus (and it’s current) and that I can’t use images because I only have a certain free availability. I’ve looked everywhere to try and find out who to speak to about this but am getting bounced around to various AI platform that are of no use. Suggestions ???
Are you logging in with the correct account (email address) that you used to subscribe to ChatGPT Plus?
When you subscribed to the Plus plan, you must have used an account created with your email address.
You need to log in with that email address to access the Plus plan services.
If you are logging in with the correct account but still see the message saying you don’t have a subscription, try the following:
Click the “?” button at the bottom right of the ChatGPT interface to access the OpenAI Help Center.
Then, click the icon that appears in the bottom right corner, select “message”, and choose “Billing” or “Account” from the options provided by the bot called “Fin” to get connected to human support.
I hope your issue gets resolved!
Apologies,
It’s allowing me to log in.
It then allows me about 2 image creations and says I don’t have enough access to proceed for about 24 hours.
I have read this might be due to restrictions in the package purchased but surely not for a coupon of image creations?
Same problem for me. I’m unable to use the service