# Subject: Voice Feature Issue on iOS - Connection Failed **URL:** \ **Category:** ChatGPT\ **Tags:** chatgpt\ **Created:** [May 16, 2024, 7:00pm UTC](https://community.openai.com/t/subject-voice-feature-issue-on-ios-connection-failed/758088 "2024-05-16T19:00:20Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![divit21](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/divit21/32/369955_2.png) [@divit21](https://community.openai.com/u/divit21)\ **Post date:** [May 16, 2024, 7:00pm UTC](https://community.openai.com/t/subject-voice-feature-issue-on-ios-connection-failed/758088/1 "2024-05-16T19:00:20Z")
Hello OpenAI Community, I am a ChatGPT Plus user, and I’ve been experiencing issues with the voice feature on the iOS app. Every time I try to use the voice functionality, I receive the error message “Connection failed. Tap to retry.” Despite multiple attempts and checking my internet connection, the issue persists. Is anyone else experiencing this problem? Any advice or solutions would be greatly appreciated. Thank you! ![IMG_6671](https://us1.discourse-cdn.com/openai1/original/4X/5/6/7/5677e64a9575dff0df1554108681e3fedea2d9d9.png) ---
**Author:** ![Dark4565](https://avatars.discourse-cdn.com/v4/letter/d/f0a364/32.png) [@Dark4565](https://community.openai.com/u/Dark4565)\ **Post date:** [May 16, 2024, 7:10pm UTC](https://community.openai.com/t/subject-voice-feature-issue-on-ios-connection-failed/758088/2 "2024-05-16T19:10:44Z")
same is happening to me right now. did you find a solution? ---
**Author:** ![lle60626](https://avatars.discourse-cdn.com/v4/letter/l/d9b06d/32.png) [@lle60626](https://community.openai.com/u/lle60626)\ **Post date:** [May 16, 2024, 7:17pm UTC](https://community.openai.com/t/subject-voice-feature-issue-on-ios-connection-failed/758088/3 "2024-05-16T19:17:06Z")
I’m a android plus users and I’m having the same issues ---
**Author:** ![Hatem7886](https://avatars.discourse-cdn.com/v4/letter/h/e9bcb4/32.png) [@Hatem7886](https://community.openai.com/u/Hatem7886)\ **Post date:** [May 16, 2024, 7:48pm UTC](https://community.openai.com/t/subject-voice-feature-issue-on-ios-connection-failed/758088/4 "2024-05-16T19:48:24Z")
Same is happening to me for the past few days or more ---
**Author:** ![candymd770](https://avatars.discourse-cdn.com/v4/letter/c/b4bc9f/32.png) [@candymd770](https://community.openai.com/u/candymd770)\ **Post date:** [May 16, 2024, 7:49pm UTC](https://community.openai.com/t/subject-voice-feature-issue-on-ios-connection-failed/758088/5 "2024-05-16T19:49:19Z")
Same issue with my Iphone xr and my Ipad air (5th gen). I did notice a background message saying ‘connection failed’ Allow live activities from ChatGPT?.. I select ‘always allow’… and nothing changes. ---
**Author:** ![yimizhao2015](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/yimizhao2015/32/370048_2.png) [@yimizhao2015](https://community.openai.com/u/yimizhao2015)\ **Post date:** [May 16, 2024, 7:53pm UTC](https://community.openai.com/t/subject-voice-feature-issue-on-ios-connection-failed/758088/6 "2024-05-16T19:53:28Z")
Same connection issue with my iPhone 15, also a paid Plus user. ---
**Author:** ![viraj1](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/viraj1/32/370051_2.png) [@viraj1](https://community.openai.com/u/viraj1)\ **Post date:** [May 16, 2024, 7:54pm UTC](https://community.openai.com/t/subject-voice-feature-issue-on-ios-connection-failed/758088/7 "2024-05-16T19:54:22Z")
same issue, iphone 14, free tier user ---
**Author:** ![Hatem7886](https://avatars.discourse-cdn.com/v4/letter/h/e9bcb4/32.png) [@Hatem7886](https://community.openai.com/u/Hatem7886)\ **Post date:** [May 16, 2024, 8:10pm UTC](https://community.openai.com/t/subject-voice-feature-issue-on-ios-connection-failed/758088/8 "2024-05-16T20:10:33Z")
Mine is solved now. Discovered that my internet connection was too slow for the voice chat to work. Try connecting to a faster connection (maybe wifi) and it should work. Otherwise, make sure your app is updated to the latest version and restart your device. ---
**Author:** ![candymd770](https://avatars.discourse-cdn.com/v4/letter/c/b4bc9f/32.png) [@candymd770](https://community.openai.com/u/candymd770)\ **Post date:** [May 16, 2024, 8:33pm UTC](https://community.openai.com/t/subject-voice-feature-issue-on-ios-connection-failed/758088/9 "2024-05-16T20:33:00Z")
Tried this. Prioritized my ipad on my 600kbps mesh network. Didn’t work. ---
**Author:** ![nategood](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/nategood/32/148079_2.png) [@nategood](https://community.openai.com/u/nategood)\ **Post date:** [May 16, 2024, 8:33pm UTC](https://community.openai.com/t/subject-voice-feature-issue-on-ios-connection-failed/758088/10 "2024-05-16T20:33:37Z")
Same issue all day. My connection is fine (400Mbps up). iPhone 14. Latest version of the app. ---
**Author:** ![pieczynski.f](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/pieczynski.f/32/370119_2.png) [@pieczynski.f](https://community.openai.com/u/pieczynski.f)\ **Post date:** [May 16, 2024, 8:46pm UTC](https://community.openai.com/t/subject-voice-feature-issue-on-ios-connection-failed/758088/11 "2024-05-16T20:46:39Z")
I have the same problem from today. It was still working for me in the morning ---
**Author:** ![attia\_jay](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/attia_jay/32/146360_2.png) [@attia\_jay](https://community.openai.com/u/attia_jay)\ **Post date:** [May 16, 2024, 8:46pm UTC](https://community.openai.com/t/subject-voice-feature-issue-on-ios-connection-failed/758088/12 "2024-05-16T20:46:49Z")
Same issue on Mac and iPhone. Worked initially yesterday morning on the Mac, then didn’t work anytime thereafter. Worked earlier today on the iPhone once, then stopped working. I installed the available update, rebooted, etc., but to no avail. ---
**Author:** ![bvmg](https://avatars.discourse-cdn.com/v4/letter/b/e9a140/32.png) [@bvmg](https://community.openai.com/u/bvmg)\ **Post date:** [May 16, 2024, 8:58pm UTC](https://community.openai.com/t/subject-voice-feature-issue-on-ios-connection-failed/758088/13 "2024-05-16T20:58:32Z")
Same issue, subscriber, tried 4.0 and 3.5, wifi and cellular (35 megabits per second) ---
**Author:** ![dg72miles](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/dg72miles/32/146453_2.png) [@dg72miles](https://community.openai.com/u/dg72miles)\ **Post date:** [May 16, 2024, 9:23pm UTC](https://community.openai.com/t/subject-voice-feature-issue-on-ios-connection-failed/758088/14 "2024-05-16T21:23:48Z")
Same problem. Also a subscriber. “Connection failed, click to retry” message on phone and computer. My wifi is fine. Worked late last night, then again this morning, but not since. I’m wondering if their servers are just overloaded, but I have a friend with a similar hookup who doesn’t have a problem logging in at all. ---
**Author:** ![rejf](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/rejf/32/146312_2.png) [@rejf](https://community.openai.com/u/rejf)\ **Post date:** [May 16, 2024, 9:27pm UTC](https://community.openai.com/t/subject-voice-feature-issue-on-ios-connection-failed/758088/15 "2024-05-16T21:27:07Z")
Same problem. iPhone 15 pro. Internet speed 83 mbs ---
**Author:** ![bignellrp](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/bignellrp/32/370210_2.png) [@bignellrp](https://community.openai.com/u/bignellrp)\ **Post date:** [May 16, 2024, 10:07pm UTC](https://community.openai.com/t/subject-voice-feature-issue-on-ios-connection-failed/758088/16 "2024-05-16T22:07:19Z")
Same issue for me for the last 5 hours. Interesting that this was working right up until the latest update 5hrs ago. 1.2024.133 I’m a paid plus user. This was the main reason for paying. I feel like asking for a refund if it’s not working soon. I know it’s a new feature so likely to have a few bugs but still. ---
**Author:** ![candymd770](https://avatars.discourse-cdn.com/v4/letter/c/b4bc9f/32.png) [@candymd770](https://community.openai.com/u/candymd770)\ **Post date:** [May 17, 2024, 12:53am UTC](https://community.openai.com/t/subject-voice-feature-issue-on-ios-connection-failed/758088/17 "2024-05-17T00:53:13Z")
Update - Its WORKING ! Not sure what changed but I’m pretty sure it was something on their end. Maybe too many people logging in at the same time? ---
**Author:** ![dg72miles](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/dg72miles/32/146453_2.png) [@dg72miles](https://community.openai.com/u/dg72miles)\ **Post date:** [May 17, 2024, 1:06am UTC](https://community.openai.com/t/subject-voice-feature-issue-on-ios-connection-failed/758088/18 "2024-05-17T01:06:37Z")
Yeah, mine finally kicked in and started working as well. I do think it’s overloaded on their end. So, I guess the solution is to be patient and wait for your turn if you get that message. ---
**Author:** ![bripsetty](https://avatars.discourse-cdn.com/v4/letter/b/e56c9b/32.png) [@bripsetty](https://community.openai.com/u/bripsetty)\ **Post date:** [May 17, 2024, 5:29am UTC](https://community.openai.com/t/subject-voice-feature-issue-on-ios-connection-failed/758088/19 "2024-05-17T05:29:19Z")
I’m having the same issue too, and I’m a free user. My internet connection is strong, but I still tried to use it on cellular data too but I got the same response. I just reinstalled the app, and nothing’s changed. I’m still getting the same message saying “connection failed”, can someone help us out? ---
**Author:** ![attia\_jay](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/attia_jay/32/146360_2.png) [@attia\_jay](https://community.openai.com/u/attia_jay)\ **Post date:** [May 18, 2024, 3:43pm UTC](https://community.openai.com/t/subject-voice-feature-issue-on-ios-connection-failed/758088/20 "2024-05-18T15:43:44Z")
Update: things have been working fine the last couple of days, so I suspect the issue was NOT on my end since I didn’t do anything differently. [Next page](https://community.openai.com/t/subject-voice-feature-issue-on-ios-connection-failed/758088.md?page=2)