Given: I open a new chat, the old one goes down the list on the left.
When:
I want to go back to a previous important chat, and the pain is that i need to scroll a lot if it was a while ago and sometimes read discussions if i didn’t rename it to something logical.
Then:
If i could star it so it’s marked important, that would give me more structure of what is casual topics and important information.
DOD:
When i star a conversation it gets a priority list to the left that stick above the normal flow of topics.
Giving me easy access to what is important.