# Sora website does not identify country correctly **URL:** \ **Category:** Bugs\ **Tags:** sora\ **Created:** [December 12, 2024, 1:44pm UTC](https://community.openai.com/t/sora-website-does-not-identify-country-correctly/1053147 "2024-12-12T13:44:59Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![devbensimpson](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/devbensimpson/32/512553_2.png) [@devbensimpson](https://community.openai.com/u/devbensimpson)\ **Post date:** [December 12, 2024, 1:44pm UTC](https://community.openai.com/t/sora-website-does-not-identify-country-correctly/1053147/1 "2024-12-12T13:44:59Z")
I’m located in the united states. I get a “Sora not available in your country yet” when attempting a first time sign up. I cleared my cache. I tried a different computer. I made sure no VPN was running. Figured you’d want to know since this is unexpected behavior ---
**Author:** ![sps](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/sps/32/7736_2.png) [@sps](https://community.openai.com/u/sps)\ **Post date:** [December 12, 2024, 1:58pm UTC](https://community.openai.com/t/sora-website-does-not-identify-country-correctly/1053147/3 "2024-12-12T13:58:50Z")
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**Author:** ![mannixlab](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/mannixlab/32/18518_2.png) [@mannixlab](https://community.openai.com/u/mannixlab)\ **Post date:** [December 12, 2024, 11:09pm UTC](https://community.openai.com/t/sora-website-does-not-identify-country-correctly/1053147/4 "2024-12-12T23:09:15Z")
I had the same problem. I live in Brooklyn and can’t create or even see video due to the error message: "Sora is not available in your country yet.’ I’m in the United States. Help. ---
**Author:** ![lilkang](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/lilkang/32/516812_2.png) [@lilkang](https://community.openai.com/u/lilkang)\ **Post date:** [December 13, 2024, 12:36am UTC](https://community.openai.com/t/sora-website-does-not-identify-country-correctly/1053147/5 "2024-12-13T00:36:16Z")
ditto from Roc, NY. Doesn’t work even with a VPN. ---
**Author:** ![vinay5jan](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/vinay5jan/32/511366_2.png) [@vinay5jan](https://community.openai.com/u/vinay5jan)\ **Post date:** [December 13, 2024, 1:18am UTC](https://community.openai.com/t/sora-website-does-not-identify-country-correctly/1053147/6 "2024-12-13T01:18:46Z")
same error here, from US, still getting error “sora not available in your country”. No VPN ---
**Author:** ![joetaylor](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/joetaylor/32/204170_2.png) [@joetaylor](https://community.openai.com/u/joetaylor)\ **Post date:** [December 13, 2024, 5:33am UTC](https://community.openai.com/t/sora-website-does-not-identify-country-correctly/1053147/7 "2024-12-13T05:33:48Z")
I would love to look into this for ya’ll. If you could DM me your user email, I can investigate why this is happening. ---
**Author:** ![ivenocarolus](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/ivenocarolus/32/511443_2.png) [@ivenocarolus](https://community.openai.com/u/ivenocarolus)\ **Post date:** [December 13, 2024, 6:49am UTC](https://community.openai.com/t/sora-website-does-not-identify-country-correctly/1053147/8 "2024-12-13T06:49:21Z")
Can I send through my user email as well I have been experiencing this - I have GPT Plus - tried using Sora and kept getting Not available in your country displayed even though my country is on the list of supported countries. Then switched my vpn to US servers and still got the same problem. ---
**Author:** ![gn00396084](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/gn00396084/32/152114_2.png) [@gn00396084](https://community.openai.com/u/gn00396084)\ **Post date:** [December 13, 2024, 8:05am UTC](https://community.openai.com/t/sora-website-does-not-identify-country-correctly/1053147/9 "2024-12-13T08:05:58Z")
It is work in mobile(Iphone 16 pro max). but the PC is not work in same network. ---
**Author:** ![simone5](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/simone5/32/517306_2.png) [@simone5](https://community.openai.com/u/simone5)\ **Post date:** [December 13, 2024, 6:14pm UTC](https://community.openai.com/t/sora-website-does-not-identify-country-correctly/1053147/10 "2024-12-13T18:14:52Z")
Same here, since launch. I’m located in the united states. I get a “Sora not available in your country yet” when attempting a first time sign up. ---
**Author:** ![OpenAyeEyes](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/openayeeyes/32/452490_2.png) [@OpenAyeEyes](https://community.openai.com/u/OpenAyeEyes)\ **Post date:** [December 15, 2024, 2:09pm UTC](https://community.openai.com/t/sora-website-does-not-identify-country-correctly/1053147/11 "2024-12-15T14:09:59Z")
I am experiencing the same behavior as well. I’m located in the USA. Edit: And I am using ChatGPT Plus. ---
**Author:** ![cross148](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/cross148/32/511473_2.png) [@cross148](https://community.openai.com/u/cross148)\ **Post date:** [January 3, 2025, 11:14pm UTC](https://community.openai.com/t/sora-website-does-not-identify-country-correctly/1053147/12 "2025-01-03T23:14:18Z")
im located in the list of available countries. worked for about 2 weeks, now suddenly saying not available in your country, listing the actual country im in and which is on the list ---
**Author:** ![ramsabi](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/ramsabi/32/511625_2.png) [@ramsabi](https://community.openai.com/u/ramsabi)\ **Post date:** [January 7, 2025, 5:53am UTC](https://community.openai.com/t/sora-website-does-not-identify-country-correctly/1053147/13 "2025-01-07T05:53:37Z")
Same problem. I am in India, listed in the supported countries. ---
**Author:** ![ramsabi](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/ramsabi/32/511625_2.png) [@ramsabi](https://community.openai.com/u/ramsabi)\ **Post date:** [January 7, 2025, 5:56am UTC](https://community.openai.com/t/sora-website-does-not-identify-country-correctly/1053147/14 "2025-01-07T05:56:21Z")
> [@joetaylor](#): > > I would love to look into this for ya’ll. If you could DM me your user email, I can investigate why this is happening. I have the same problem in India, which is liste as a supported country. How can I DM you?