This question is NOT about the OpenAI platform.
Multiple users, including me, cannot login on chatgpt.com normally.
I’m always greeted with this dreaded message.
In the past changing the auth website to auth0 allowed me to log in but this hole has been patched this week.
Strangely I’m able to login to platform.openai.com via this famous link https://platform.openai.com/login?auth_provider=auth0
I’ve no idea how to create support requests.
yes same here, the blocked vpn service ip’s ill think, and yers ill also can login with vpn into this forum. thas a bad move of openai. as ill say in other topic ill use vpn for al internet traffic only chatgpt wont work. that means wen i have open other apps and ill want to check in to chat gpt ill have to kill my vpn and the other apps see this “change of ip” and the stop working. ill be forced to use no vpn , thats a big NO NO for me , all go to grok from x “its working with vpn” ill wait for a week ore so then i quit my chat-plus. if ist not changing.
Same. Very frustrating. Also, what am I paying for?! I have seen a couple of comments that it is VPN or filter related (where a *.edu was concerned). Turning off VPN is unreasonable as a solution. Meanwhile, radio silence from openAI.
I just got this error message when I tried to sign in to the ChatGPT app on my Android phone. I wasted like 30 min on this, and didn’t get it to work, so I uninstalled the app again.
I’m not 100 % sure if it was the VPN connection that caused this, but after reading this thread, it seems likely.
If OpenAI keeps messing with VPN users, I’ll switch to Grok. Blocking VPN users just sucks.