Dear OpenAI Team,
First off, thank you for building something truly incredible. I use ChatGPT daily for work, creativity, planning, and more. It’s transformed how I operate and think, and I’m grateful.
That said, I’d love to offer some constructive suggestions on how the user experience could become more intuitive, accessible, and user-friendly—especially for non-technical users.
Model Overload: Too Many, Too Confusing
- After using GPT-4.5 Research Preview, I reached the usage limit and was switched to GPT-4.0 (labeled as GPT-4).
- However, there’s no clear indication if I’m now using GPT-4.0, GPT-3.5, or something else entirely. If GPT-3.5 is running, it doesn’t appear in the model selector.
- The lack of transparency here is confusing for users. A simple, visible label or token meter would really help.
Suggestion: Label models clearly and give users a simple usage gauge (e.g., “You’ve used 320k of 400k tokens”).
Canvas Tabs = Digital Hoarding
Canvas tabs accumulate endlessly, and there’s no way to delete or close them cleanly. It creates clutter and confusion.
Suggestion: Add simple controls to each canvas:
Delete
Archive
“Close & Don’t Save”
GPT Plugins: “Hide” ≠ Uninstall
I tried a GPT I didn’t want. There’s no uninstall or “remove” button—only a “Hide” option. This makes it unclear if the GPT is still active or running behind the scenes.
Suggestion: Create a simple Plugin Manager:
Installed GPTs
Uninstalled GPTs
Hidden GPTs
- Toggle: “Run in background: Yes/No”
It would mirror how plugin systems work in platforms like WordPress: clear, intuitive, and transparent.
Bonus: Simplify the Model Selector
Instead of nine options, why not simplify the interface like this:
- GPT-4o (Best Available Model)
- Lite Mode (Quick & Lightweight)
Experimental Features (For Nerds & Tinkerers)
That way, the power users still get their tools, and everyday users don’t get lost in a dropdown forest.
Again, I truly appreciate the platform, and I’m offering this feedback as someone who loves using it and wants to help it grow even better.
Warm regards,
Captain TL
Loyal Plus User, Prompt Power-User, Forever Curious