# Sidebar not showing on desktop browser

**URL:** https://community.openai.com/t/sidebar-not-showing-on-desktop-browser/108235
**Category:** ChatGPT
**Created:** [March 20, 2023, 2:09pm UTC](https://community.openai.com/t/sidebar-not-showing-on-desktop-browser/108235 "2023-03-20T14:09:21Z")
**Posts on this page:** 17
**Page:** 1

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### Author: ![guilhermecoelhofilho](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/guilhermecoelhofilho/32/49833_2.png) [@guilhermecoelhofilho](https://community.openai.com/u/guilhermecoelhofilho)
#### Post date: [March 20, 2023, 2:09pm UTC](https://community.openai.com/t/sidebar-not-showing-on-desktop-browser/108235/1 "2023-03-20T14:09:21Z")

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ChatGpt is not showing the sidebar on my desktop browser. I use Chrome but tried Bing and the problem persists. I cleaned Cache, logged in and out and nothing changes.

 ![image](https://us1.discourse-cdn.com/openai1/original/3X/e/1/e13bb46217a99a5cb56b404d18e615b33b1e3841.png)

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### Author: ![psh](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/psh/32/37712_2.png) [@psh](https://community.openai.com/u/psh)
#### Post date: [April 26, 2023, 6:51am UTC](https://community.openai.com/t/sidebar-not-showing-on-desktop-browser/108235/2 "2023-04-26T06:51:30Z")

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Hi some of your browser extension is causing this issue. Turn off all extension, refresh the page. It will show up. Then turn on the extensions one by one and find out the one that’s causing this issue.

Alternatively you may use another browser profile to solve this issue. Thanks

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### Author: ![abcinarlowe](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/abcinarlowe/32/155955_2.png) [@abcinarlowe](https://community.openai.com/u/abcinarlowe)
#### Post date: [June 16, 2023, 10:15am UTC](https://community.openai.com/t/sidebar-not-showing-on-desktop-browser/108235/3 "2023-06-16T10:15:09Z")

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Hi,

I have the same problem and I turned off all extensions off and then refreshed the page and even logged in and out but still the same problem:

ChatGpt is not showing the PROMPT SIDEBAR including add prompt on my desktop browser. I use Chrome. I cleaned Cache, logged in and out and nothing changes.

iI would appreciate help.

Kind regards  
Ayse

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<div class="post-metadata">

### Author: ![Mosiah](https://avatars.discourse-cdn.com/v4/letter/m/bbe5ce/32.png) [@Mosiah](https://community.openai.com/u/Mosiah)
#### Post date: [September 11, 2023, 4:00am UTC](https://community.openai.com/t/sidebar-not-showing-on-desktop-browser/108235/4 "2023-09-11T04:00:20Z")

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I have the same problem, it just happened to me. The only solution for me was to use the Zoom to 300% of the tab to see the sidebar again. Regrettable.

 ![image](https://us1.discourse-cdn.com/openai1/original/3X/d/b/db3dc6069fdb9040a9fbd94906889d498f3e4016.png)

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<div class="post-metadata">

### Author: ![alfarock](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/alfarock/32/147383_2.png) [@alfarock](https://community.openai.com/u/alfarock)
#### Post date: [October 7, 2023, 4:23am UTC](https://community.openai.com/t/sidebar-not-showing-on-desktop-browser/108235/6 "2023-10-07T04:23:18Z")

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Ctrl+Shift+S on windows worked for me.

Hope it helps

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### Author: ![\_j](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/_j/32/719663_2.png) [@\_j](https://community.openai.com/u/_j)
#### Post date: [October 7, 2023, 7:51am UTC](https://community.openai.com/t/sidebar-not-showing-on-desktop-browser/108235/7 "2023-10-07T07:51:28Z")

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And if you want to be a similar ChatGPT wizard…

 ![image](https://us1.discourse-cdn.com/openai1/original/3X/5/e/5ec36e5e6a4d6469f4502a919349e6af2d562057.png)

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### Author: ![rupakghosal6](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/rupakghosal6/32/283528_2.png) [@rupakghosal6](https://community.openai.com/u/rupakghosal6)
#### Post date: [January 9, 2024, 8:45am UTC](https://community.openai.com/t/sidebar-not-showing-on-desktop-browser/108235/8 "2024-01-09T08:45:18Z")

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Absolutely! it works, Thank You 🙂

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<div class="post-metadata">

### Author: ![chrisjchang1022](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/chrisjchang1022/32/298015_2.png) [@chrisjchang1022](https://community.openai.com/u/chrisjchang1022)
#### Post date: [January 31, 2024, 10:42pm UTC](https://community.openai.com/t/sidebar-not-showing-on-desktop-browser/108235/9 "2024-01-31T22:42:32Z")

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But I have a problem: I’m on my iPhone and I don’t know what to do with it. Anyone has ideas, please reply to me.

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### Author: ![waleed.fahmy](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/waleed.fahmy/32/349800_2.png) [@waleed.fahmy](https://community.openai.com/u/waleed.fahmy)
#### Post date: [April 16, 2024, 6:04am UTC](https://community.openai.com/t/sidebar-not-showing-on-desktop-browser/108235/10 "2024-04-16T06:04:53Z")

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try:  
1- zooming in (Cmd \> + )  
2- then zoom out (Cmd \> - ),  
a small arrow on the left will show up. it will open the side menu

 ![image](https://us1.discourse-cdn.com/openai1/original/4X/9/1/f/91fa53cd69055cbd5d8b46f21dc702ceef47f9ae.png)

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<div class="post-metadata">

### Author: ![vnativo](https://avatars.discourse-cdn.com/v4/letter/v/b4bc9f/32.png) [@vnativo](https://community.openai.com/u/vnativo)
#### Post date: [June 5, 2024, 10:30am UTC](https://community.openai.com/t/sidebar-not-showing-on-desktop-browser/108235/12 "2024-06-05T10:30:47Z")

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Same problem with the sidebar only showing up when I zoom in 300%. I was able to fix it by clearing my browser cache.

1. **Clear Browser Cache:**

- Clearing your browser cache can resolve various display issues. Go to your browser settings and clear the cache, then refresh the page.

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<div class="post-metadata">

### Author: ![fiakpornureuben](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/fiakpornureuben/32/448730_2.png) [@fiakpornureuben](https://community.openai.com/u/fiakpornureuben)
#### Post date: [September 16, 2024, 10:51am UTC](https://community.openai.com/t/sidebar-not-showing-on-desktop-browser/108235/13 "2024-09-16T10:51:21Z")

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I duplicate the page and the new page works for me.

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<div class="post-metadata">

### Author: ![fernancors](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/fernancors/32/449576_2.png) [@fernancors](https://community.openai.com/u/fernancors)
#### Post date: [September 26, 2024, 1:03pm UTC](https://community.openai.com/t/sidebar-not-showing-on-desktop-browser/108235/14 "2024-09-26T13:03:21Z")

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How did you solve it? I’m having the exact same problem!

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<div class="post-metadata">

### Author: ![sellkart19](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/sellkart19/32/448533_2.png) [@sellkart19](https://community.openai.com/u/sellkart19)
#### Post date: [October 3, 2024, 11:49am UTC](https://community.openai.com/t/sidebar-not-showing-on-desktop-browser/108235/15 "2024-10-03T11:49:35Z")

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It worked for me, thanks. i am using chrome

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<div class="post-metadata">

### Author: ![ameenaghani123](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/ameenaghani123/32/456541_2.png) [@ameenaghani123](https://community.openai.com/u/ameenaghani123)
#### Post date: [November 2, 2024, 12:23pm UTC](https://community.openai.com/t/sidebar-not-showing-on-desktop-browser/108235/16 "2024-11-02T12:23:21Z")

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not working  
cleared cache but still facing issue

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<div class="post-metadata">

### Author: ![crusherjoe2000](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/crusherjoe2000/32/448482_2.png) [@crusherjoe2000](https://community.openai.com/u/crusherjoe2000)
#### Post date: [November 13, 2024, 5:05am UTC](https://community.openai.com/t/sidebar-not-showing-on-desktop-browser/108235/17 "2024-11-13T05:05:45Z")

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Clear the cache and removed the cookies, then login back in solved the problem for me.

It was not a browser issue, since another account works fine. It was also not a zoom issue.

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<div class="post-metadata">

### Author: ![zendesign.in](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/zendesign.in/32/513389_2.png) [@zendesign.in](https://community.openai.com/u/zendesign.in)
#### Post date: [January 4, 2025, 2:34am UTC](https://community.openai.com/t/sidebar-not-showing-on-desktop-browser/108235/18 "2025-01-04T02:34:17Z")

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When the sidebar goes missing,

> Refreshing the page (F5)  
> on Google Chrome / MS Edge browser,  
> reloads the page.

to me, that fixes the glitch.

PS: Make sure you have no text in the prompt window, it gets trashed, while the page is refreshed.

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<div class="post-metadata">

### Author: ![patrick.schindler](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/patrick.schindler/32/448284_2.png) [@patrick.schindler](https://community.openai.com/u/patrick.schindler)
#### Post date: [February 15, 2025, 1:43pm UTC](https://community.openai.com/t/sidebar-not-showing-on-desktop-browser/108235/19 "2025-02-15T13:43:05Z")

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None of these suggestions has worked for me.  
I tried:

- Clear cookies
- private browser
- different browser
- CTR-Shift-S (this opens my Windows snipping tool)
- Zooming to 300% and back again
- Asking the chatbot for help

Any further suggestions?  
I am on a windows laptop.

Any help appreciated!
