I am writing this because I would like OpenAI to consider sensory accessibility for neurodivergent users as a real part of accessibility.
Recently, the “Green” accent color in the ChatGPT Android app was changed to a much colder turquoise/cyan shade. This may seem like a minor cosmetic change, but for me it made using the app significantly more difficult and uncomfortable.
I am autistic and have pronounced sensory sensitivity, including sensitivity to color. The previous green was comfortable for me. I had deliberately chosen it and had been using ChatGPT with this interface for a long time. After the change, none of the available preset colors provides the same comfortable environment.
I first reported the problem through OpenAI support and later specifically as an Android app accessibility/product issue, since the web version on the same device still displays the previous green. Unfortunately, I have not received a meaningful response addressing the accessibility issue. At one point, because I had explained that the change could cause severe sensory distress and anxiety, my report was instead answered with mental-health guidance and a suggestion to seek professional help. That was not what I was asking for. I was describing an accessibility barrier.
This is why I am raising the issue publicly here.
Neurodivergent people are not one homogeneous group. Sensory sensitivities vary enormously. For one person a color change may simply feel unfamiliar or unpleasant. For another it can seriously interfere with concentration, work, learning, or the ability to use an application at all.
Modern interfaces already recognize that sensory needs differ. We can choose light or dark themes. We can control sound, brightness and other aspects of our devices. Color can be just as important to sensory accessibility.
I am therefore asking OpenAI to add genuine user control over ChatGPT accent colors — ideally a color picker with hue, saturation and brightness controls and/or HEX/RGB input, while keeping the existing presets for people who prefer them.
There does not need to be one “accessible” color. That is precisely the point: let users choose the color that is accessible to them.
For many neurodivergent people, ChatGPT is not simply entertainment. It can be a tool for communication, learning, organizing daily life, understanding information and working. A seemingly cosmetic interface decision can therefore affect access to something that has become genuinely useful in everyday life.
I hope this request will be considered as an accessibility issue, not merely as a preference about which shade of green looks better.