I’m encountering an issue while trying to add balance to my account on the OpenAI API platform, and I’m hoping someone here might be able to offer some guidance.
Specifically, I’m having difficulty with the State, County, Province, or Region field during the payment process. I reside in Kent, United Kingdom, and when I enter “Kent” in the appropriate field, the system does not accept it. I’ve also tried variations like “Kent, England,” but with no success.
If you’ve successfully added balance to your OpenAI API account from the UK or encountered a similar problem, I’d greatly appreciate any insights or advice you can share.
One common issue is that post codes go in the same section as the CC number and it’s easy to miss it, so look at the end of the CC entry section just after you add the CV2 code and after that is a post code entry box, it’ll say missing post ocde if you dont do that.
To clarify, the issue isn’t related to the postcode entry. When I fill out the form and reach the section asking for my country, specifically labeled as “State, County, Province, or Region,” I encounter difficulties. Upon entering “United Kingdom,” the system does not recognize the entry.
I appreciate your assistance in resolving this matter.