Routing Salesforce to one OpenAI assistant

Hello,

I’ve successfully connected my OpenAI project to Salesforce, and the integration at the project level is working. However, my project currently contains 8 different assistants, and I’m having trouble figuring out how to connect one specific assistant to Salesforce.

Is there a way to bind or route Salesforce interactions to a particular assistant within the project? I’m not seeing documentation on how to manage assistant-specific connections when multiple assistants exist under the same OpenAI project.

Any guidance or examples would be greatly appreciated!

You’d have to share a little bit more to help you further. One way to consider is using the Agent SDK, possibly having each of your agents as a Tool that the ‘master’ agent will choose to use?

1 Like