Request for Refund Due to Duplicate Billing – ChatGPT Workspace Subscription

ChatGPT
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1

Hello OpenAI Support Team,

I am a subscriber to the ChatGPT Workspace. Recently, I noticed that I was charged twice for my subscription (please see the transaction details below), and I would like assistance in processing a refund for the duplicate billing.

Duplicate Billing Details:

Subscription Date: 2024/10/24
Duplicate Charge Dates: 2024/10/25
Charge Amount**: USD 600

Please help verify this duplicate charge and advise on the refund process.

4

Hi!

Sorry to hear about your issue.
You need to contact support at help.openai.com as we don’t handle customer account issues in the developer community forum.

I hope this will get resolved soon!