Dear ChatGPT support team,
I am a ChatGPT user and recently renewed my account, but I noticed that I did not subscribe to the plus service. As a result, I had to pay the fee again to access this service. I am confused as to why this happened and I would appreciate your assistance in resolving this issue.
My account is metauni.weihuang@gmail.com. Is it possible to refund the extra payment I made? If so, please let me know how to proceed. Additionally, I would like you to review my account to ensure that I have subscribed to all the services I need.
Thank you for your help and understanding. I look forward to hearing back from you
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