Since a recent ChatGPT update, free ChatGPT accounts are no longer able to invoke Apps even then they are mentioned explicitly. See screenshots: [Screenshot 2026-05-14 at 09.33.29] The only way to trigger the App is by following up with an explicit instruction to use the app: [Screenshot 2026-0…

Hey all, we rolled out another potential fix late yesterday. I’ve already heard some good feedback on it, but please do surface if you’re still running into this!

Happens with all apps btw: [Screenshot 2026-05-14 at 09.57.42] [Screenshot 2026-05-14 at 09.57.59] [Screenshot 2026-05-14 at 10.11.23] [Screenshot 2026-05-14 at 10.11.53]

I’m experiencing the same issue. When I access our ChatGPT app using a free ChatGPT account, after opening it, I notice that the conversation does not seem to enter or route into our ChatGPT app, even though I have already selected the app. However, if the user is on Plus or another paid plan, the…

+1 happening with us! Anyone have any info on this bug? How do we notify the team?

Same here! It’s not calling the MCP until you explicitly tell ChatGPT to do it

Same here, problem observed on almost all of the apps in the store where web search has a minimum relevance (doesn’t happen for very private data apps, like spotify for instance, because websearch has no business taking over the use of the app).

i wondered it tooo i can’t us my app in GPT free

Hi all, Thanks for flagging this. We've raised this with our team and will update here as soon as we receive an update from them. ~Smith

It seems that today support for ChatGPT apps on free plans is gone. This is fine, but the UI still suggests that app can be installed but the model clearly does not see them. [screenshot] This is pretty bad for developers as people might think the app does not work while it does. [image] Any fi…

Hi all, we’re aware of this issue and are looking into it. If you’re comfortable with it, sharing conversations where this occurred would be helpful for us to pinpoint the issue.

Hi @casey-chow , thanks for looking into this. Here are two conversations from a free-tier account using our PagesJaunes app. Conversation 1 (conv1.png) — App never invoked, even after being called out: The user asked to find a plumber near Cesson-Sévigné. ChatGPT answered using generic web search r…

REGRESSION: Free ChatGPT accounts unable to invoke apps!

ChatGPT Apps SDK

kail May 14, 2026, 7:58am 2

Happens with all apps btw:

Why MCP Apps need explicit prompts [Recently]

When Do Our Apps Surface To Users? Clarification Requested

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REGRESSION: Free ChatGPT accounts unable to invoke apps!

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