Regression: Double responses in apps

This is an odd regression I’ve come across in the last few days with all of my ChatGPT apps. Whenever I ask anything of it (before tool calls etc) it’ll intermittently repeat the response to the user’s query twice.

E.g. "

Great! here’s what I need to start, I just need field x and y to begin.

Thinking…

Great! here’s what I need to start, I just need field x and y to begin.

"

It’s more prevalent with thinking models but seems to happen at random points in the conversation or on all messages.

Has anybody ever come across this or similar? Feels incredibly strange to happen all of a sudden.

Yes. seen this happen with Thinking. If I force Instant mode, it appears only once

I am working on an app that users can talk back and forth with the AI. It seems to work for a decent amount of time but every once in a while it will get caught up and repeat the exact same message over and over until I delete the conversation history. When this happens it doesn’t matter what the users say, the bot will revert to saying the same thing from the previous dialog.

Any solutions?

Yeah, that looping behavior is pretty frustrating, especially when it ignores new input.

This usually points to something off in how the conversation state is being sent or reused, but hard to pinpoint from the outside.

@mikegully a couple quick things to try on web:

  • hard refresh (Ctrl/Cmd+Shift+R)
  • clear site data/cookies
  • retry in a private/incognito window with extensions, VPN, and secure DNS disabled

If it still repeats, please open a ticket at help.openai.com so the team can dig deeper. Include:

  1. conversation URL/ID
  2. approximate time it started
  3. model used

That context usually helps narrow it down fast.

-Mark G.

Thanks @mark! Mine seems to have almost transferred from thinking-only models to all over the last couple of days. Clearing chats doesn’t seem to resolve, and most other accounts haven’t seen it on non-thinking. Changing prompts does nothing either. I’ve submitted a support ticket now. Anything else that might help?

Hi @jackhoweller

Since you’ve already opened a support ticket, that’s the best next step. The team should get back to you soon once they’ve had a chance to look into the details you shared. Hopefully they can pinpoint what’s causing the duplication quickly.

~Smith